ADVERTISING AND COMMERCIAL INFORMATION SERVICES VIA THE INTERNET; ONLINE ADVERTISING AND MARKETING SERVICES; PROMOTING THE GOODS AND SERVICES OF OTHERS BY PREPARING AND PLACING ADVERTISEMENTS AND PROMOTIONAL DISPLAYS ON MOBILE TELEPHONES, PERSONAL DIGITAL ASSISTANTS, WEB SITES, ELECTRONIC MAGAZINES, PRINT MEDIA, BROADCAST MEDIA, OUTDOOR MEDIA, PROMOTIONAL ITEMS; ELECTRONIC COMMERCE SERVICES, NAMELY, PROVIDING INFORMATION ABOUT PRODUCTS AND SERVICES VIA TELECOMMUNICATION NETWORKS FOR ADVERTISI...

Collection of market research information, namely, monitoring of third party websites to capture content regarding customer reviews and feedback for others; Compilation and systemization of data into computer databases; Business assistance services, namely, design of customer feedback request for others; Collection of market research information, namely, administration and tracking of customer reviews and feedback for others

Computer software that provides web-based access to applications and services through a web operating system or portal interface

computer programs for combining and integrating voice and data communications with computer technologies, namely relational databases and local area networks; computer programs for controlling internal and external voice and data communications for a computer network-- and computer programs for handling and integrating voice and data communication and computer technologies, namely, directory services, operator services, answering services, call routing, call distribution, out calling, voice r...

Computer Software for customer service

Downloadable computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services...

Software for managing quality monitoring processes in a contact center

Computer software for managing quality monitoring processes in a contact center

Computer software for administering and controlling quality monitoring processes in a contact center

Computer telephony software for use in making an electronic record of the existence and content of voice-generated call communications, and instruction manuals sold or distributed as a unit

knowledge management and knowledge distribution services for implementing distributed computer networks used in business and education, including distance learning networks

providing temporary use of a web-based business and commercial software application in the field of databases for use in database management, displaying data in two and three dimensions and generating reports used by financial fund and portfolio managers, financial analysts, financial planners, and portfolio owners

QUESTIONNAIRES RELATING TO PERSONAL PSYCHOLOGICAL ASSESSMENT

Computer software, namely, call center application for routing customer information, namely, voice calls, web requests, electronic mail messages and other electronic call information in various forms, and instruction and user manuals provided in connection therewith

Computer software for assisting in electronic and voice communication handling, namely, software for creating, developing, administering, providing, and monitoring customized visually guided and database integrated call-handling scripting for contact centers to prompt and assist agents in communications with prospective and existing clients

Computer programs for assisting in electronic and voice communication handling; computer programs for creating, developing, administering, providing and monitoring customized visually guided and database integrated call-handling scripting for contact centers to prompt and assist agents in communications with prospective and existing clients

COMPUTER SOFTWARE THAT INTEGRATES QUERY, INDEXING, MATHEMATICAL CALCULATIONS, WORKFLOW AND SECURITY FEATURES FOR ENABLING AND ENHANCING ONLINE COLLABORATION IN THE FIELD OF DISCRETE MANUFACTURING IN THE AUTOMOTIVE, AEROSPACE, ELECTRONICS AND MANUFACTURING INDUSTRIES

Computer software for enabling remote contact center agents to use Internet Protocol phones via a virtual private network

Computer telephony hardware and software appliance comprised of electronic components and communications connectors used for voice communications, namely, transcoding between digital telephony trunks and SIP (Session Initiation Protocol) networks

Computer software for integrating interactive voice response (IVR) spoken word-to-text translation capabilities with telephony software, namely, capturing and recognizing utterances, supporting enterprise directory recognition, and interfacing with mobile device applications

BANKING SERVICES

PROVIDING AN ONLINE COMPUTER DATABASE FEATURING MATERIALS DATA

Computer software for automating and managing account contact strategies, namely, that through integration with a contact center voice and data telecommunications solution

providing professional business consultations in the area of management leadership assessment that include business evaluations and reports

Providing professional business consultations in the area of management leadership assessment that include business evaluations and reports

providing professional business consultations in the area of management leadership assessment that include business evaluations and reports

Providing information to health care professionals for the purpose of creating awareness in the field of vaccinations for children

Medical information services for managed care customers, namely, providing medical information in the field of Alzheimer's disease via a global computer network

Computer telephony software, namely, an interaction segment/contact history management utility that tracks interactions, namely, telephone, fax, e-mail and web chat, that enables authorized users to resolve new contacts and search/view historical interaction based information

Business education and training services, namely, developing customized leadership and executive development programs, providing executive coaching services, and providing business education programs to employees and executives; Consulting services in the field of diversity and inclusion training; Providing group coaching and in-person learning forums in the field of leadership development

INTERNET-BASED CUSTOMER INTERACTION MANAGEMENT SOFTWARE APPLICATION TO ARCHIVE AND SEARCH CUSTOMER COMMUNICATIONS, NAMELY, ELECTRONIC MAIL, VOICE MESSAGES AND CONVERSATIONS, FACSIMILES, AND WEB CHAT

Computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator se...

EDUCATIONAL SERVICES, NAMELY, PROVIDING WORKSHOPS IN THE FIELD OF PRODUCT MARKETING

Multi media communications, videoconferencing and teleconferencing apparatus, namely, wireless television sets for providing multi-touch enhanced communications over the internet and digital multimedia players and receivers for providing video conferencing and telephone services via the Internet; computer software and hardware in the field of multi-media communications, teleconferencing and videoconferencing for the reproduction, processing and streaming of audio, text, data images, voice and...

Audio teleconferencing; Video teleconferencing

Computer application software for desktops, handheld computers and mobile devices, namely, software for to provide a bridging application between dissimilar instant messaging systems

Computer software for use in the diagnosis and treatment of medical conditions

Mass analyzer not for medical use, mass spectrograph not for medical use; operating system computer software for mass spectrometry; device for detecting, analyzing and identifying protein in biologic sample

Providing on-line non-downloadable software for business analysis

Computer software and COMPUTER HARDWARE that handles traditional telephone service, remote telephony services, electronic mail, Fax service, voice mail, web chat and website integration services It acts as a PRIVATE BRANCH EXCHANGE for all types of interactions

computer software for the capture, storage and management of customer transactions and interaction information

consulting and professional services in the field of computers, namely, assessing and evaluating customer/consumer requirements behavior, custom design and implementation of computer software, technical support to assist with implementation and maintenance of computer software

Entertainment services, namely, providing podcasts on the impact of artificial intelligence on business and society, conversational artificial intelligence, customer care, customer engagement, customer service automation, virtual assistants, voice authentication, and voice biometrics; providing a website featuring blogs and non-downloadable publications in the nature of articles, ebooks, datasheets, and whitepapers on the impact of artificial intelligence on business and society, conversation...

Educational services, namely, conducting programs in the field of employee relations, corrective action, coaching, relationship building, and interpersonal communications

DEMONSTRATING THE GOODS OF OTHERS INSIDE AND OUTSIDE OF RETAIL STORES; PROMOTIONAL AND MARKET RESEARCH SERVICES FOR OTHERS, NAMELY, SUPPLYING INFORMATION, SAMPLES AND COUPONS OF CLIENTS' PRODUCTS, SOLICITING RECIPIENTS' REACTIONS AND REPORTING TO CLIENTS; CONDUCTING BUSINESS INVESTIGATIONS IN THE FIELDS OF CUSTOMER SATISFACTION, CUSTOMER SATISFACTION SURVEYS AND ANALYSIS THEREOF

Providing online non-downloadable software for accessing medical and scientific information, related discussions and topical articles, about the potential adverse and beneficial effects, safety considerations, and clinical management of combining herbs, nutrients, such as vitamins, minerals and amino acids, and other natural products with pharmaceutical drugs, and drug induced nutritional deficiencies

publications, namely magazines regarding the fields of high technology

publication on the field of human-computer interaction

magazine describing relationships among people, animals and nature

PROVIDING SERVICES TO OTHERS IN THE FIELD OF TIE-IN PROMOTIONS, NAMELY PROVIDING CUSTOMIZED CONTACT LISTS AND NEGOTIATION SERVICES