| Serial Number | 77934461 |
| Word Mark | INTERACTION PROCESS AUTOMATION |
| Filing Date | Friday, February 12, 2010 |
| Status | 800 - REGISTERED AND RENEWED |
| Status Date | Monday, May 16, 2022 |
| Registration Number | 4226073 |
| Registration Date | Tuesday, October 16, 2012 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, January 18, 2011 |
| Goods and Services | Downloadable computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field; downloadable software for communications-based process automation and work-flow monitoring |
| NOT AVAILABLE | "PROCESS AUTOMATION" |
| Goods and Services | Providing online non-downloadable computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field; Providing online non-downloadable software for communications-based process automation and work-flow monitoring |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, February 18, 2010 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, June 7, 2010 |
| First Use In Commerce Date | Monday, June 7, 2010 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, November 19, 2010 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, June 7, 2010 |
| First Use In Commerce Date | Monday, June 7, 2010 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK, CA 94025 |
| Party Name | Interactive Intelligence, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46278 |
| Party Name | Interactive Intelligence, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46278 |
| Party Name | Interactive Intelligence, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46278 |
| Event Date | Event Description |
| Tuesday, February 16, 2010 | NEW APPLICATION ENTERED |
| Friday, November 19, 2010 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 18, 2010 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, May 17, 2010 | ASSIGNED TO EXAMINER |
| Wednesday, May 19, 2010 | NON-FINAL ACTION WRITTEN |
| Wednesday, May 19, 2010 | NON-FINAL ACTION E-MAILED |
| Wednesday, May 19, 2010 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, November 17, 2010 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, November 17, 2010 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, November 19, 2010 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, November 19, 2010 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, January 31, 2011 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, November 23, 2010 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, November 23, 2010 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, November 23, 2010 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, November 23, 2010 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, November 23, 2010 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, December 16, 2010 | ASSIGNED TO LIE |
| Thursday, December 16, 2010 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, January 18, 2011 | PUBLISHED FOR OPPOSITION |
| Tuesday, January 18, 2011 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Monday, January 31, 2011 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, March 5, 2012 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, March 15, 2011 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, September 6, 2011 | SOU TEAS EXTENSION RECEIVED |
| Tuesday, September 6, 2011 | SOU EXTENSION 1 FILED |
| Tuesday, September 6, 2011 | SOU EXTENSION 1 GRANTED |
| Thursday, September 8, 2011 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, February 7, 2012 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, February 7, 2012 | USE AMENDMENT FILED |
| Friday, March 2, 2012 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, October 16, 2012 | REGISTERED-PRINCIPAL REGISTER |
| Thursday, March 22, 2012 | SU - NON-FINAL ACTION - WRITTEN |
| Thursday, March 22, 2012 | NON-FINAL ACTION E-MAILED |
| Thursday, March 22, 2012 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, August 22, 2012 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, September 4, 2012 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, September 4, 2012 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, September 6, 2012 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, September 11, 2012 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Wednesday, September 12, 2012 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Wednesday, December 7, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, October 16, 2017 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, March 30, 2018 | TEAS SECTION 8 & 15 RECEIVED |
| Tuesday, April 10, 2018 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, April 10, 2018 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Tuesday, April 10, 2018 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Saturday, October 16, 2021 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Tuesday, January 11, 2022 | TEAS SECTION 8 & 9 RECEIVED |
| Monday, May 16, 2022 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Monday, May 16, 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, May 16, 2022 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Wednesday, February 5, 2025 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, May 16, 2022 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
| Wednesday, November 27, 2024 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |