INTERACTION OPTIMIZER Trademark

Trademark Overview

On Friday, April 21, 2006, a trademark application was filed for INTERACTION OPTIMIZER with the United States Patent and Trademark Office. The USPTO has given the INTERACTION OPTIMIZER trademark a serial number of 78866436. The federal status of this trademark filing is REGISTERED AND RENEWED as of Tuesday, September 25, 2018. This trademark is owned by Interactive Intelligence, Inc.. The INTERACTION OPTIMIZER trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Computer telephony software, namely, a computer telephony software application module that optimizes a contact center's workforce by using forecasts for agent scheduling and performing real time adherence to that schedule
interaction optimizer

General Information

Serial Number78866436
Word MarkINTERACTION OPTIMIZER
Filing DateFriday, April 21, 2006
Status800 - REGISTERED AND RENEWED
Status DateTuesday, September 25, 2018
Registration Number3548329
Registration DateTuesday, December 16, 2008
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, July 24, 2007

Trademark Statements

Goods and ServicesComputer telephony software, namely, a computer telephony software application module that optimizes a contact center's workforce by using forecasts for agent scheduling and performing real time adherence to that schedule
NOT AVAILABLE"OPTIMIZER"

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateWednesday, April 26, 2006
Primary Code009
First Use Anywhere DateWednesday, November 1, 2006
First Use In Commerce DateWednesday, November 1, 2006

Trademark Owner History

Party NameGENESYS CLOUD SERVICES, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressMENLO PARK, CA 94025
Party NameInteractive Intelligence, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278

Trademark Events

Event DateEvent Description
Wednesday, April 26, 2006NEW APPLICATION ENTERED
Wednesday, July 4, 2007NOTICE OF PUBLICATION
Tuesday, September 26, 2006ASSIGNED TO EXAMINER
Monday, October 2, 2006NON-FINAL ACTION WRITTEN
Monday, October 2, 2006NON-FINAL ACTION E-MAILED
Friday, March 30, 2007TEAS RESPONSE TO OFFICE ACTION RECEIVED
Friday, March 30, 2007CORRESPONDENCE RECEIVED IN LAW OFFICE
Saturday, March 31, 2007TEAS/EMAIL CORRESPONDENCE ENTERED
Wednesday, April 18, 2007APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, May 8, 2007ASSIGNED TO LIE
Tuesday, May 8, 2007LAW OFFICE PUBLICATION REVIEW COMPLETED
Saturday, October 25, 2008CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, July 24, 2007PUBLISHED FOR OPPOSITION
Tuesday, October 16, 2007NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, April 8, 2008TEAS STATEMENT OF USE RECEIVED
Tuesday, April 8, 2008USE AMENDMENT FILED
Monday, April 28, 2008STATEMENT OF USE PROCESSING COMPLETE
Thursday, May 8, 2008SU - NON-FINAL ACTION - WRITTEN
Thursday, May 8, 2008NON-FINAL ACTION E-MAILED
Thursday, May 8, 2008NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, October 24, 2008TEAS RESPONSE TO OFFICE ACTION RECEIVED
Saturday, October 25, 2008TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, December 14, 2010TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, December 14, 2010ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, November 24, 2014NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Monday, November 10, 2008ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Wednesday, November 12, 2008LAW OFFICE REGISTRATION REVIEW COMPLETED
Tuesday, December 16, 2008REGISTERED-PRINCIPAL REGISTER
Thursday, November 6, 2014TEAS SECTION 8 & 15 RECEIVED
Monday, November 24, 2014CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Monday, November 24, 2014REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Wednesday, December 7, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, February 5, 2025ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, November 27, 2024AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Saturday, December 16, 2017COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Tuesday, September 18, 2018TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, September 18, 2018TEAS SECTION 8 & 9 RECEIVED
Tuesday, September 25, 2018CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Tuesday, September 25, 2018REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Tuesday, September 25, 2018REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Tuesday, September 25, 2018NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED

Related Keywords

optimizer interaction computer software telephony scheduling agent performing time schedule adherence forecasts