INTERACTION QUALITY MANAGER Trademark

Trademark Overview

On Wednesday, April 24, 2013, a trademark application was filed for INTERACTION QUALITY MANAGER with the United States Patent and Trademark Office. The USPTO has given the INTERACTION QUALITY MANAGER trademark a serial number of 85913811. The federal status of this trademark filing is REGISTERED AND RENEWED as of Wednesday, January 31, 2024. This trademark is owned by Interactive Intelligence, Inc.. The INTERACTION QUALITY MANAGER trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Computer software for administering and controlling quality monitoring processes in a contact center
interaction quality manager

General Information

Serial Number85913811
Word MarkINTERACTION QUALITY MANAGER
Filing DateWednesday, April 24, 2013
Status800 - REGISTERED AND RENEWED
Status DateWednesday, January 31, 2024
Registration Number4534981
Registration DateTuesday, May 20, 2014
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements

Goods and ServicesComputer software for administering and controlling quality monitoring processes in a contact center
NOT AVAILABLE"QUALITY MANAGER"

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateWednesday, May 1, 2013
Primary Code009
First Use Anywhere DateMonday, April 1, 2013
First Use In Commerce DateMonday, April 1, 2013

Trademark Owner History

Party NameGENESYS CLOUD SERVICES, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressMENLO PARK, CA 94025
Party NameInteractive Intelligence, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278

Trademark Events

Event DateEvent Description
Thursday, August 15, 2013NON-FINAL ACTION WRITTEN
Saturday, April 27, 2013NEW APPLICATION ENTERED
Wednesday, May 1, 2013NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Saturday, August 10, 2013ASSIGNED TO EXAMINER
Thursday, August 15, 2013NON-FINAL ACTION E-MAILED
Thursday, August 15, 2013NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, August 20, 2013TEAS RESPONSE TO OFFICE ACTION RECEIVED
Tuesday, August 20, 2013CORRESPONDENCE RECEIVED IN LAW OFFICE
Saturday, September 7, 2013LAW OFFICE PUBLICATION REVIEW COMPLETED
Tuesday, August 20, 2013TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, August 22, 2013APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, September 3, 2013ASSIGNED TO LIE
Sunday, September 22, 2013WITHDRAWN FROM PUB - OG REVIEW QUERY
Wednesday, October 16, 2013PREVIOUS ALLOWANCE COUNT WITHDRAWN
Friday, October 18, 2013NON-FINAL ACTION WRITTEN
Friday, October 18, 2013NON-FINAL ACTION E-MAILED
Friday, October 18, 2013NOTIFICATION OF NON-FINAL ACTION E-MAILED
Thursday, April 10, 2014TEAS AMENDMENT OF USE RECEIVED
Thursday, April 10, 2014TEAS RESPONSE TO OFFICE ACTION RECEIVED
Thursday, April 10, 2014CORRESPONDENCE RECEIVED IN LAW OFFICE
Friday, April 11, 2014USE AMENDMENT FILED
Friday, April 11, 2014AMENDMENT TO USE PROCESSING COMPLETE
Friday, April 11, 2014TEAS/EMAIL CORRESPONDENCE ENTERED
Monday, April 14, 2014USE AMENDMENT ACCEPTED
Monday, April 14, 2014APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Monday, April 14, 2014LAW OFFICE PUBLICATION REVIEW COMPLETED
Tuesday, April 15, 2014NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
Tuesday, May 20, 2014REGISTERED-SUPPLEMENTAL REGISTER
Wednesday, December 7, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, January 11, 2017TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, January 11, 2017ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, May 20, 2019COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Friday, August 9, 2019TEAS SECTION 8 RECEIVED
Friday, August 9, 2019TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, August 28, 2019CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Wednesday, August 28, 2019REGISTERED - SEC. 8 (6-YR) ACCEPTED
Wednesday, August 28, 2019NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
Saturday, May 20, 2023COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Thursday, August 3, 2023TEAS SECTION 8 & 9 RECEIVED
Wednesday, January 31, 2024CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Wednesday, January 31, 2024REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Wednesday, January 31, 2024REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Wednesday, January 31, 2024NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Wednesday, November 27, 2024AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, February 5, 2025ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

Related Keywords

manager quality interaction processes contact center monitoring software administering controlling computer