Credit services, namely facilitation of credit approval, credit extension and purchase approval services between on-line consumers, merchants and financial institutions via the telephone and the World Wide Web

Business assistance services, namely, assisting health care facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity

Software as a service (SAAS) services featuring software for data mining; Software as a service (SAAS) services featuring software for process analytics; Software as a service (SAAS) services featuring software for business intelligence; Software as a service (SAAS) services featuring software for process mining; Software as a service (SAAS) services featuring software for customer engagement; Software as a service (SAAS) services featuring software for revenue growth and customer retention

Data mining, namely, extraction and retrieval of information by means of global computer networks and wireless networks; Creating indexes of information, indexes of websites and indexes of other information sources in connection with global computer networks and wireless networks; Providing specific information as requested by customers via mobile handsets from searchable indexes and databases of information in the fields of travel, maps, news, events, activities, consumer products, facilitie...

marketing consultation and marketing research services for websites accessible via the global computer network

Computer information system services, namely, system analysis, design, and consulting services relating to business customer information databases and customer relationship management processes

SOFTWARE FOR USE IN ANALYZING BUSINESS, CUSTOMER, AND MARKET DATA, AND MANAGING AND EXECUTING BUSINESS AND MARKETING PLANS

BUSINESS CONSULTING SERVICES IN THE FIELD OF MARKET AND CUSTOMER BASE ANALYSIS, SALES CAMPAIGN MANAGEMENT, AND BUSINESS PLAN EXECUTION

APPLICATION SERVICE PROVIDER SERVICES, NAMELY, PROVIDING ACCESS, HOSTING, INTEGRATION, MANAGEMENT, AND OTHER SERVICES RELATING TO SOFTWARE FOR USE IN ANALYZING BUSINESS, CUSTOMER, AND MARKET DATA, AND MANAGING AND EXECUTING BUSINESS AND MARKETING PLANS

Downloadable computer software for data analysis; Downloadable computer software platforms for data analysis; computer hardware and recorded computer software for cloud computing software for data analysis; Downloadable artificial intelligence and machine learning software for data analysis; Downloadable software for cognitive computing and data-driven analytics; Downloadable machine learning software used in computer predictive analytics program for data analysis; Downloadable computer softw...

Business consultation and research, namely, analyzing business data to discover patterns, trends, associations and relationships in data mining consulting, including consumer research and information services

Computer software for use in organization internal and customer relationship management (CRM) utilizing artificial intelligence, machine learning and data automation that analyzes client information, internal and client communications and interactions, and data external to said organization to provide internal and client relationship insight and improved internal personnel and client management and client service and internal personnel productivity management; enterprise software for compilin...

Computer software for the measurement, analysis and exchange of online advertising consumer data; advertising and commercial information services; managing and providing an online computer database featuring trade information and consumer data, namely, consumer purchasing decision tracking information for use by online publishers, ad networks, and advertisers; providing advertising campaign management services in the nature of tracking, analyzing, and reporting on consumer data, demographics,...

Business consulting and business research, namely, shopping by researchers who pose as customers to evaluate the quality of services delivered, evaluating customer service and customer satisfaction; market research services; conducting and managing business and market research surveys; conducting operational audits of businesses; preparing business reports and market reports and studies

Business Consulting Services in the Nature of Retail Marketing

Computer software in the field of real-time monitoring of Web-based traffic and transactions to enable a variety of solutions including system administration, customer care and business management

Computer software in the field of real-time monitoring of Web-based traffic and transactions to enable a variety of solutions including system administration, customer care and business management

Magazines in the field of customer relationship management, call centers and e-sales and e-services, excluding computer software for managing customer relationship and business and personal contacts

Organizing and conducting business conferences and trade shows in the field of customer relationship management, call centers, and e-sales and e-services, but, excluding computer software for managing customer relationships and business and personal contacts

Software as a service (SAAS) services featuring software for delivering messages to customers online and offline such as appointment scheduling, appointment reminders, appointment confirmations, feedback requests, review requests, general marketing and sales messaging, and other types of operational messaging

Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends

Providing use of on-line non-downloadable software for assigning inbound and outbound interactions to contact center agents

Insurance consultation and administration services

COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT CAPABILITY INCLUDING SALES AND MARKETING AUTOMATION; TECHNOLOGY ASSISTED SELLING; AUTOMATED CUSTOMER SUPPORT; INTEGRATION OF CUSTOMER INTERACTIONS VIA THE TELEPHONE, FACSIMILE, MAIL, NEW MEDIA AND/OR A GLOBAL COMPUTER NETWORK; AND BUSINESS AND TECHNICAL CONSULTING

training services, namely conducting seminars in the field of business management and sales training

CONSULTING SERVICES IN THE FIELDS OF BUSINESS MARKETING, CUSTOMER RELATIONS AND CUSTOMER SERVICE

computer software for use in enabling companies to use computer networks, including global computer networks and local computer networks, to share information for a variety of business processes

Business research and management services, utilized by businesses in connection with established customers in the nature of tracking, recording, and updating customer information

PROVIDING CUSTOMER-CARE SERVICES TO BUSINESSES

Market research services

Business monitoring services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of user browsers session recordings, analytic and statistic models for the understanding and predicting of consumers and market trends and actions

computer software for use in managing customer contacts and sales, marketing of products at trade shows and seminars, through telemarketing campaigns, and through direct-mail campaigns, organization of customer service, namely, tracking orders, sending order confirmations, tracking of repair and warranty orders, accounting, and office administration, namely, maintenance of personnel records and communications received by facsimile, telephone, electronic mail and via global computer communicat...

computer software programs, namely, a customizable computer software program which allows customer service representatives of cable television and telecommunications companies to track and recall all interaction and activity with customers and to plan appointments and schedule follow-up interaction with customers

computer software to enable companies to use computer networks, including a global computer network (the Internet) and Intranets, for a variety of business processes

MAGAZINE IN THE FIELD OF CALL CENTER AND CUSTOMER RELATIONSHIP TECHNOLOGIES, MANAGEMENT AND STRATEGIES

COMPUTER SOFTWARE THAT MAY BE DOWNLOADED FROM A GLOBAL COMPUTER NETWORK FOR USE IN PROVIDING MULTIPLE-USER ACCESS TO A GLOBAL COMPUTER INFORMATION NETWORK FOR THE TRANSFER AND DISSEMINATION OF A WIDE RANGE OF INFORMATION

Computer software for use in customer relationship management, namely, database and transaction software for use by users to track, manage, process orders, and report on information relating to companies, contacts, customers, projects, sales, product and service support and marketing

Business education services including providing seminars, training, and continuing support to businesses in the field of sales training, research, processes and employee hiring and evaluation

Marketing services, namely, consumer marketing research; Providing information in the field of marketing and on-line marketing media via the Internet

Vending machine services

stationery products, namely, writing, typing and note paper; pens, pencils, pencil sharpeners, rulers, erasers; packaging products, namely, cardboard boxes and cartons, envelopes, shipping paper, mailing labels; adhesive tape for stationery and household use

Business process management services in the field of health and human services programs, namely, business administration and business management of social programs of federal, state, and local government agencies

SCHEMATIC CHARTS, MAPS AND DIAGRAMS THAT DISPLAY ANALYSIS OF CLIENT BRANDING AND CONSUMER INTERACTION

Software as a service (SAAS) services, namely, hosting software for use by others for building, automating, configuring, deploying, and maintaining workflows and business processes; Software as a service (SAAS) services featuring software using artificial intelligence for automatically maintaining and adapting workflows and business processes; Intelligent natural language understanding services using cloud-based software technology; Providing temporary use of online non-downloadable chatbot s...

Business development services; Business management consultancy; Sales management consultancy

Design and development of computer software

Consulting services for others in the fields of implementation and installation of computer software for others for software for identifying sales opportunities and customer defection, price improvement, artificial intelligence, predictive analytics, prescriptive analytics, visual analytics, sales forecasting, profit analysis, account potential, and targeted action plans; Providing online non-downloadable computer software for identifying sales opportunities and customer defection, price sugg...

Software as a service (SAAS) services featuring software for Sales, Marketing, Product, Engineering and customer success customer journey observability and analysis; Software as a service (SAAS) services featuring software for Sales, Marketing, Product, Engineering and customer success customer journey observability and analysis; Consulting services in the field of software as a service (SAAS); Platform as a service (PAAS) featuring computer software platforms for Sales, Marketing, Product, E...

Advertising, marketing, and promotion services; online advertising, marketing, and promotion services; mailing list preparation and management services; providing information in the field of marketing via the internet; marketing and strategy consulting in the field of social media; direct marketing advertising and consulting for others; business to business direct marketing consultation; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, ...

distributorship services in the field of industrial components; namely, bearings, power transmission devices, rubber products, electrical products, and fluid power products