CUSTOMER INTERACTION ANALYTICS Trademark

Trademark Overview


On Thursday, November 11, 2010, a trademark application was filed for CUSTOMER INTERACTION ANALYTICS with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER INTERACTION ANALYTICS trademark a serial number of 85174465. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Saturday, May 19, 2012. This trademark is owned by Verint Systems Inc.. The CUSTOMER INTERACTION ANALYTICS trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends

business consultation services in the field of customer service, experiences, opinions, behavior or other business trends

computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends
customer interaction analytics

General Information


Serial Number85174465
Word MarkCUSTOMER INTERACTION ANALYTICS
Filing DateThursday, November 11, 2010
Status602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
Status DateSaturday, May 19, 2012
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesComputer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends
Goods and Servicesbusiness consultation services in the field of customer service, experiences, opinions, behavior or other business trends
Goods and Servicescomputer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateTuesday, November 16, 2010
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, September 15, 2011
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateTuesday, November 16, 2010
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameVerint Systems Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressMelville, NY 11747

Trademark Events


Event DateEvent Description
Wednesday, December 11, 2013ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Monday, May 21, 2012ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
Saturday, May 19, 2012ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Monday, October 17, 2011NOTIFICATION OF FINAL REFUSAL EMAILED
Monday, October 17, 2011FINAL REFUSAL E-MAILED
Monday, October 17, 2011FINAL REFUSAL WRITTEN
Thursday, September 15, 2011TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, September 15, 2011CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, August 30, 2011ASSIGNED TO LIE
Thursday, August 25, 2011TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, May 4, 2011ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, March 2, 2011NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, March 2, 2011NON-FINAL ACTION E-MAILED
Wednesday, March 2, 2011NON-FINAL ACTION WRITTEN
Tuesday, February 22, 2011ASSIGNED TO EXAMINER
Tuesday, November 16, 2010NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Monday, November 15, 2010NEW APPLICATION ENTERED IN TRAM