CUSTOMER INTERACTION TRACKING Trademark

Trademark Overview

On Monday, August 5, 1996, a trademark application was filed for CUSTOMER INTERACTION TRACKING with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER INTERACTION TRACKING trademark a serial number of 75149667. The federal status of this trademark filing is REGISTERED AND RENEWED as of Wednesday, February 21, 2018. This trademark is owned by CSG Systems, Inc.. The CUSTOMER INTERACTION TRACKING trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

computer software programs, namely, a customizable computer software program which allows customer service representatives of cable television and telecommunications companies to track and recall all interaction and activity with customers and to plan appointments and schedule follow-up interaction with customers
customer interaction tracking

General Information

Serial Number75149667
Word MarkCUSTOMER INTERACTION TRACKING
Filing DateMonday, August 5, 1996
Status800 - REGISTERED AND RENEWED
Status DateWednesday, February 21, 2018
Registration Number2122550
Registration DateTuesday, December 16, 1997
Mark Drawing1 - Typeset: Word(s) / letter(s) / number(s)
Published for Opposition DateNOT AVAILABLE

Trademark Statements

Goods and Servicescomputer software programs, namely, a customizable computer software program which allows customer service representatives of cable television and telecommunications companies to track and recall all interaction and activity with customers and to plan appointments and schedule follow-up interaction with customers

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateSaturday, September 14, 1996
Primary Code009
First Use Anywhere DateWednesday, August 31, 1994
First Use In Commerce DateWednesday, August 31, 1994

Trademark Owner History

Party NameCSG Systems, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressEnglewood, CO 80112
Party NameCSG Systems, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressOmaha, NE 68164

Trademark Events

Event DateEvent Description
Friday, September 27, 1996CORRESPONDENCE RECEIVED IN LAW OFFICE
Wednesday, April 9, 1997ASSIGNED TO EXAMINER
Thursday, April 17, 1997NON-FINAL ACTION MAILED
Wednesday, September 3, 1997CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, October 23, 1997APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Tuesday, December 16, 1997REGISTERED-SUPPLEMENTAL REGISTER
Monday, June 10, 2002TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, January 17, 2003PAPER RECEIVED
Friday, January 17, 2003REGISTERED - SEC. 8 (6-YR) FILED
Friday, April 18, 2003REGISTERED - SEC. 8 (6-YR) ACCEPTED
Friday, February 9, 2007CASE FILE IN TICRS
Monday, December 17, 2007TEAS SECTION 8 & 9 RECEIVED
Wednesday, December 19, 2007ASSIGNED TO PARALEGAL
Tuesday, January 8, 2008REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Tuesday, January 8, 2008REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Friday, December 17, 2010TEAS CHANGE OF CORRESPONDENCE RECEIVED
Sunday, July 7, 2013TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Wednesday, July 31, 2013REVIEW OF CORRESPONDENCE COMPLETE - POWER OF ATTORNEY ENTERED
Friday, December 16, 2016COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Wednesday, January 31, 2018TEAS SECTION 8 & 9 RECEIVED
Wednesday, February 7, 2018TEAS CHANGE OF OWNER ADDRESS RECEIVED
Wednesday, February 7, 2018APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, February 21, 2018CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Wednesday, February 21, 2018REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Wednesday, February 21, 2018REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS)
Wednesday, February 21, 2018NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Wednesday, March 14, 2018ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Thursday, May 4, 2023TEAS CHANGE OF OWNER ADDRESS RECEIVED
Thursday, May 4, 2023TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, May 4, 2023ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Thursday, May 4, 2023TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Thursday, May 4, 2023TEAS CHANGE OF CORRESPONDENCE RECEIVED
Thursday, May 4, 2023APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, March 19, 2025ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

Related Keywords

tracking interaction customer computer customers software recall track follow companies activity appointments