| Serial Number | 97163024 |
| Word Mark | CUSTOMER INTELLIGENCE & INSIGHTS |
| Filing Date | Wednesday, December 8, 2021 |
| Status | 653 - SUSPENSION LETTER - MAILED |
| Status Date | Thursday, April 6, 2023 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable computer software for data analysis; Downloadable computer software platforms for data analysis; computer hardware and recorded computer software for cloud computing software for data analysis; Downloadable artificial intelligence and machine learning software for data analysis; Downloadable software for cognitive computing and data-driven analytics; Downloadable machine learning software used in computer predictive analytics program for data analysis; Downloadable computer software for the analysis of business data; downloadable computer software for remote monitoring of computer networks and data analysis; downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics for hyper personalized customer experiences at the right time over customers' preferred channels; Downloadable computer software for use in customer relationship management (CRM); downloadable computer software using artificial intelligence for data analysis; Recorded computer software for analysing customers behaviour to help business to provide personalised customer experience to its end users in the business, products and services, like retail, marketing, banking, insurance and communication fields |
| Pseudo Mark | CUSTOMER INTELLIGENCE AND INSIGHTS |
| Goods and Services | Computerized database management; Computerized database management in the nature of compilation and systematization of data into computer databases; Commercial business data analysis; computer file management; updating and maintenance of data in computer databases; data processing services; automated data processing services; providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions; electronic data processing services; advisory services for business management; customer service management for others; customer relationship management; assistance, advisory services and consultancy with respect to business planning, business data analysis, business management, business organization, marketing and customer business data analysis; electronic data processing consultancy; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes |
| Goods and Services | Design and development of computer hardware and software; development of computer platforms; computer services, namely, computer programming, computer software development, and computer systems analysis; software as a service (SAAS) featuring software using machine learning for data analytics; computer services in the nature of computer software development for securing computer data; technical data analysis services in the nature of water meter reading and data analysis; design of computer hardware and software for commercial analysis and reporting; providing temporary use of non-downloadable computer software for business data analysis; cloud-hosted data protection services in the nature of cloud-hosted computer security threat analysis for protecting data; research, design and development of computer software relating to software application solutions; providing on-line non-downloadable software for use in customer relationship management; providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics to customers for hyper personalized customer experiences at the right time over customers' preferred channels; providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks; providing temporary use of on-line non-downloadable cloud computing software for analysing customers behaviour to help business to provide personalised customer experience to its end users in the business, products and services, like retail, marketing, banking, insurance and communication |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 14, 2021 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 14, 2021 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 14, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | TATA CONSULTANCY SERVICES LIMITED |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Mumbai 400021 IN |
| Event Date | Event Description |
| Saturday, December 11, 2021 | NEW APPLICATION ENTERED |
| Tuesday, December 14, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, April 12, 2022 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Monday, November 21, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, April 15, 2022 | ASSIGNED TO LIE |
| Tuesday, April 19, 2022 | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED |
| Saturday, May 14, 2022 | ASSIGNED TO EXAMINER |
| Wednesday, May 25, 2022 | NON-FINAL ACTION E-MAILED |
| Wednesday, May 25, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, May 25, 2022 | NON-FINAL ACTION WRITTEN |
| Monday, November 21, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, November 22, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, January 12, 2023 | ASSIGNED TO EXAMINER |
| Friday, August 23, 2024 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Thursday, April 6, 2023 | SUSPENSION LETTER WRITTEN |
| Thursday, April 6, 2023 | LETTER OF SUSPENSION E-MAILED |
| Thursday, April 6, 2023 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Monday, December 18, 2023 | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION |
| Friday, August 23, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, August 23, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |