| Serial Number | 87683152 |
| Word Mark | SYMRX |
| Filing Date | Monday, November 13, 2017 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Wednesday, March 20, 2019 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | SymRx is an Interactive Voice Response (IVR) application that allows customers/patients of pharmacies/hospitals to refill their prescriptions over the telephone. The application first authenticates the customer by having him/her enter their prescription number. Once authenticated, the IVR application checks on the customer's prescription status against the pharmacy or hospital's pharmacy management system. Depending on the status returned, the IVR application performs one of the following actions: refill the customer's prescription, play back the status of prescription, or transfer the caller to a customer service agent. The IVR application can also perform other functions, such as giving the address of the pharmacy location and the hours of operations. Reference: Interactive Voice Response (IVR) is defined on Wikipedia as "a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue" |
| Goods and Services | SymRx is an IVR application that runs on Windows Servers. It interfaces with the Public Switched Telephone Network (PSTN) via telephony cards allowing the application to answers telephony calls by the customer. The applications can also play back pre-recorded messages and interact with customers via dual-tone multi-frequency (DTMF) inputs from the telephone's keypad. This enables the application to prompt callers with questions and to receive inputs through the telephone's keypad |
| Pseudo Mark | SYMAGO RX |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, November 25, 2017 |
| Primary Code | 035 |
| First Use Anywhere Date | Friday, February 13, 2015 |
| First Use In Commerce Date | Friday, February 13, 2015 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, November 25, 2017 |
| Primary Code | 038 |
| First Use Anywhere Date | Friday, February 13, 2015 |
| First Use In Commerce Date | Friday, February 13, 2015 |
| Party Name | Symago LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Gaithersburg, MD 20878 |
| Event Date | Event Description |
| Wednesday, March 20, 2019 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND |
| Wednesday, March 20, 2019 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Wednesday, August 22, 2018 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, August 22, 2018 | NON-FINAL ACTION E-MAILED |
| Wednesday, August 22, 2018 | NON-FINAL ACTION WRITTEN |
| Tuesday, August 7, 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, August 6, 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, August 6, 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, February 26, 2018 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, February 26, 2018 | NON-FINAL ACTION E-MAILED |
| Monday, February 26, 2018 | NON-FINAL ACTION WRITTEN |
| Saturday, February 24, 2018 | ASSIGNED TO EXAMINER |
| Saturday, November 25, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Thursday, November 16, 2017 | NEW APPLICATION ENTERED IN TRAM |