Software as a service (SAAS) services featuring software for retail pharmacies and hospitals that allows customers to refill prescriptions over the telephone using interactive voice response technology

SymRx is an Interactive Voice Response (IVR) application that allows customers/patients of pharmacies/hospitals to refill their prescriptions over the telephone. The application first authenticates the customer by having him/her enter their prescription number. Once authenticated, the IVR application checks on the customer's prescription status against the pharmacy or hospital's pharmacy management system. Depending on the status returned, the IVR application performs one of the following act...