| Serial Number | 85214931 |
| Word Mark | SUPPORTDESK |
| Filing Date | Tuesday, January 11, 2011 |
| Status | 614 - ABANDONED PETITION TO REVIVE - DENIED |
| Status Date | Tuesday, July 17, 2012 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Customer relationship management; Customer services, namely, responding to customers inquiries for others in the field of new software support, lead generation and sales; Customer service management for others; Customer services, namely, providing customer service and product inquiry services via telephone and e-mail for others |
| Goods and Services | Online interactive web site for managing customer technical support, namely, remote administration and management of in-house and hosted help desk software applications |
| Pseudo Mark | SUPPORT DESK |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 14, 2011 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, November 22, 2010 |
| First Use In Commerce Date | Monday, November 22, 2010 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, June 22, 2011 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, November 22, 2010 |
| First Use In Commerce Date | Monday, November 22, 2010 |
| Party Name | Enhancesoft, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Alexandria, LA 71301 |
| Event Date | Event Description |
| Tuesday, July 17, 2012 | PETITION TO REVIVE-DENIED |
| Tuesday, May 22, 2012 | INCOMPLETE PETITION NOTICE MAILED |
| Thursday, May 17, 2012 | ASSIGNED TO PETITION STAFF |
| Monday, May 7, 2012 | PETITION TO REVIVE-RECEIVED |
| Monday, May 7, 2012 | PAPER RECEIVED |
| Friday, March 9, 2012 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Thursday, March 8, 2012 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Thursday, August 11, 2011 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Thursday, August 11, 2011 | FINAL REFUSAL E-MAILED |
| Thursday, August 11, 2011 | FINAL REFUSAL WRITTEN |
| Thursday, July 21, 2011 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, July 21, 2011 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, July 21, 2011 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, July 19, 2011 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, July 19, 2011 | NON-FINAL ACTION E-MAILED |
| Tuesday, July 19, 2011 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 22, 2011 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, June 21, 2011 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, June 21, 2011 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 12, 2011 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, April 12, 2011 | NON-FINAL ACTION E-MAILED |
| Tuesday, April 12, 2011 | NON-FINAL ACTION WRITTEN |
| Wednesday, March 30, 2011 | ASSIGNED TO EXAMINER |
| Saturday, January 15, 2011 | NOTICE OF PSEUDO MARK MAILED |
| Friday, January 14, 2011 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Friday, January 14, 2011 | NEW APPLICATION ENTERED IN TRAM |