SMARTBPM Trademark

Trademark Overview


On Tuesday, August 2, 2005, a trademark application was filed for SMARTBPM with the United States Patent and Trademark Office. The USPTO has given the SMARTBPM trademark a serial number of 78683592. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, August 16, 2013. This trademark is owned by Pegasystems Inc.. The SMARTBPM trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Computer software for business process management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software for automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; computer software for resolving customer-related issues by reference to appropriate business rules; computer software for managing telephone call centers; computer software f...
smartbpm

General Information


Serial Number78683592
Word MarkSMARTBPM
Filing DateTuesday, August 2, 2005
Status710 - CANCELLED - SECTION 8
Status DateFriday, August 16, 2013
Registration Number3197625
Registration DateTuesday, January 9, 2007
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, May 2, 2006

Trademark Statements


Goods and ServicesComputer software for business process management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software for automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; computer software for resolving customer-related issues by reference to appropriate business rules; computer software for managing telephone call centers; computer software for integrating customer data and contact information from a variety of different sources; computer software used for business workflow automation; computer software for generating reports for use by business managers and by computer system administrators; computer accounting software; computer software for obtaining credit rating information about customers and potential customers; computer software for use by members of the financial services industry to manage credit card customer service operations, credit card issuance and credit card collections; computer software for use by members of the financial services industry to manage check exceptions and money transfer exceptions; computer software for managing online mutual fund purchasing, redemption and transfers; computer software for maintaining financial databases and for generating financial reports; computer software for conducting electronic banking transactions by means of an Internet web site; computer software for use by members of the health care industry to manage health care referrals, to verify insurance coverage and to process insurance claims; user manuals packaged as a unit with the foregoing goods
Pseudo MarkSMART BUSINESS PROCESS MANAGEMENT

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, August 16, 2013
Primary Code009
First Use Anywhere DateTuesday, May 31, 2005
First Use In Commerce DateTuesday, May 31, 2005

Trademark Owner History


Party NamePegasystems Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressCambridge, MA 02142

Party NamePegasystems Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressCambridge, MA 02142

Party NamePegasystems Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressCambridge, MA 02142

Trademark Events


Event DateEvent Description
Friday, August 16, 2013CANCELLED SEC. 8 (6-YR)
Friday, October 26, 2012APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Friday, October 26, 2012TEAS CHANGE OF OWNER ADDRESS RECEIVED
Friday, October 26, 2012TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, January 9, 2007REGISTERED-PRINCIPAL REGISTER
Thursday, November 30, 2006LAW OFFICE REGISTRATION REVIEW COMPLETED
Thursday, November 30, 2006ASSIGNED TO LIE
Monday, November 13, 2006ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Monday, November 6, 2006STATEMENT OF USE PROCESSING COMPLETE
Wednesday, October 4, 2006USE AMENDMENT FILED
Wednesday, October 4, 2006TEAS STATEMENT OF USE RECEIVED
Tuesday, July 25, 2006NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, May 2, 2006PUBLISHED FOR OPPOSITION
Wednesday, April 12, 2006NOTICE OF PUBLICATION
Wednesday, March 15, 2006LAW OFFICE PUBLICATION REVIEW COMPLETED
Friday, March 10, 2006ASSIGNED TO LIE
Wednesday, March 1, 2006APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, February 21, 2006ASSIGNED TO EXAMINER
Monday, August 8, 2005NEW APPLICATION ENTERED IN TRAM