Educational services, namely, conducting classes and workshops in the field of computer software; conducting online interactive classes in the field of computer software by means of the Internet

Computer software for business process management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of the telephone, by means of Internet web sites, by means of facsimile communications, by means of electronic mail and in person; computer software for managing customer service requests; computer software for r...