| Goods and Services | Providing temporary use of online non-downloadable cloud-based software, namely, a software platform with a suite of software applications for operational management of a business' legal and regulatory compliance, vendor management, enterprise risk management, and information security risk assessment and management, specifically, automation of workflows, electronic notifications, assignment of tasks and roles, mapping relationships between controls, generation of reports and audit trails, and customizable templates for policy management, policy inventories, versions, and approvals, vendor management, procurement management, contracts management, vendor repository, contract approvals, service level agreement management, compliance task management, corporate policy compliance, regulation-specific compliance, employee compliance, data privacy regulation compliance, business continuity plan management and procedure tracking, incident management, complaint management, business continuity plan management and procedure tracking, crisis management, information security management, IT risk management, IT vulnerability identification, controls audit management, controls repository for third party regulatory or industry-based control frameworks for information security, consumer data handling request notification and support, risk quantification, use of artificial intelligence, algorithms, and computerized learning to apply business risk context, and automated data aggregation, from human action to business risk decision-making, and third-party software integrations through a platform-based market network, regulatory content feeds, document management, identity management, third-party due diligence, API middleware, e-signature, ticketing, HR systems, vulnerability scanning and management, third-party cyber security monitoring, customer relationship management, messaging and email, security information and event management, business intelligence and reporting, configuration management database usage, data conversion and migration, automated evidence collection, and marketing material compliance; providing technical support services, namely, implementation of applications and troubleshooting of computer software problems regarding the cloud-based software application suite |
