RESOLUTIONIZING THE CUSTOMER SUPPORT EXPERIENCE Trademark

Trademark Overview

On Friday, April 6, 2012, a trademark application was filed for RESOLUTIONIZING THE CUSTOMER SUPPORT EXPERIENCE with the United States Patent and Trademark Office. The USPTO has given the RESOLUTIONIZING THE CUSTOMER SUPPORT EXPERIENCE trademark a serial number of 85591074. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, June 5, 2020. This trademark is owned by Consona Corporation. The RESOLUTIONIZING THE CUSTOMER SUPPORT EXPERIENCE trademark is filed in the Computer & Software Services & Scientific Services category with the following description:

Providing on-line non-downloadable software for use in creating, searching and retrieving information from databases, computer and public networks, for use in analyzing and indexing information for the purpose of resolving customer issues across multiple channels, and for use in managing business processes, all in the fields of customer relationship management and knowledge management
resolutionizing the customer support experience

General Information

Serial Number85591074
Word MarkRESOLUTIONIZING THE CUSTOMER SUPPORT EXPERIENCE
Filing DateFriday, April 6, 2012
Status710 - CANCELLED - SECTION 8
Status DateFriday, June 5, 2020
Registration Number4407890
Registration DateTuesday, September 24, 2013
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, October 30, 2012

Trademark Statements

Goods and ServicesProviding on-line non-downloadable software for use in creating, searching and retrieving information from databases, computer and public networks, for use in analyzing and indexing information for the purpose of resolving customer issues across multiple channels, and for use in managing business processes, all in the fields of customer relationship management and knowledge management

Classification Information

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, June 5, 2020
Primary Code042
First Use Anywhere DateMonday, April 30, 2012
First Use In Commerce DateMonday, April 30, 2012

Trademark Owner History

Party NameAVOLIN LLC
Party Type31 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressAUSTIN, TX 78701
Party NameAptean, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressAtlanta, GA 30338
Party NameAptean, Inc.
Party Type21 - New Owner After Publication
Legal Entity Type03 - Corporation
AddressAtlanta, GA 30338
Party NameConsona Corporation
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46240
Party NameConsona Corporation
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46240

Trademark Events

Event DateEvent Description
Friday, June 5, 2020CANCELLED SEC. 8 (6-YR)
Friday, February 7, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, February 7, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, May 1, 2019AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Monday, September 24, 2018COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Monday, July 16, 2018ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, July 16, 2018TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, May 30, 2017ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, May 30, 2017TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, January 25, 2017ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, January 11, 2017ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, December 28, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, March 5, 2014ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, September 24, 2013REGISTERED-PRINCIPAL REGISTER
Tuesday, August 20, 2013NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Monday, August 19, 2013LAW OFFICE REGISTRATION REVIEW COMPLETED
Friday, August 9, 2013ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Friday, July 19, 2013STATEMENT OF USE PROCESSING COMPLETE
Monday, June 24, 2013USE AMENDMENT FILED
Friday, July 12, 2013CASE ASSIGNED TO INTENT TO USE PARALEGAL
Monday, June 24, 2013TEAS STATEMENT OF USE RECEIVED
Wednesday, April 3, 2013ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, December 25, 2012NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, October 30, 2012OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, October 30, 2012PUBLISHED FOR OPPOSITION
Wednesday, October 10, 2012NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Tuesday, September 25, 2012LAW OFFICE PUBLICATION REVIEW COMPLETED
Wednesday, September 19, 2012ASSIGNED TO LIE
Tuesday, September 11, 2012APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, August 21, 2012TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, August 21, 2012CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, August 21, 2012TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, July 25, 2012NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, July 25, 2012NON-FINAL ACTION E-MAILED
Wednesday, July 25, 2012NON-FINAL ACTION WRITTEN
Friday, July 20, 2012ASSIGNED TO EXAMINER
Monday, April 16, 2012NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Wednesday, April 11, 2012TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED
Wednesday, April 11, 2012TEAS VOLUNTARY AMENDMENT RECEIVED
Tuesday, April 10, 2012NEW APPLICATION ENTERED IN TRAM

Related Keywords

experience support customer resolutionizing management information across multiple issues knowledge resolving channels managing