Downloadable application software used for assisting agents in the fields of automating predictive systems, cognitive process automation, operating visual computing applications, knowledge virtualization and conducting on-line chats with digital virtual agents used in contact centers; workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement; downloadable software application for use in the centralization of...

Customer experience development services, namely, providing start-up and hyper-growth companies with business advisory services and consultancy with regard to customer experience management, organization and planning; providing new business venture development and formation consulting services for start-up and hyper-growth companies in the areas of digital customer care, business data insights, road mapping being business strategies, QA/QC testing, process automation, AI integration, and anal...