Trademark Overview
On Wednesday, June 29, 2022, a trademark application was filed for INTOUCHCX with the United States Patent and Trademark Office. The USPTO has given the INTOUCHCX trademark a serial number of 97482534. The federal status of this trademark filing is SUSPENSION INQUIRY - MAILED as of Thursday, January 11, 2024. This trademark is owned by 24-7 Intouch Inc.. The INTOUCHCX trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:
Downloadable application software used for assisting agents in the fields of automating predictive systems, cognitive process automation, operating visual computing applications, knowledge virtualization and conducting on-line chats with digital virtual agents used in contact centers; workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement; downloadable software application for use in the centralization of workflow management, compensation management, time and scheduling management with employees for contact centers; downloadable software for use in contact centers for database management; downloadable cloud computer software for use in contact centers for database management; downloadable computer software for assisting developers in creating program code for use in mobile internet applications and client interfaces
Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering and back office support, namely, business administration consulting, documentation reproduction, documentation copying, documentation indexing for others; consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business strategy plans and management projects, all in the area of contact center services
Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated voice messaging in the area of customer relationship management; design of an intelligent virtual assistant software for use in the area of customer relationship management; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development of robots with artificial intelligence; development and implementation of an intelligent virtual assistant software for use in customer support services; development and implementation of computer software to be used for call diversion, for automated call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for managing automated workflow tasks over the Internet;...
