ICAP Trademark

Trademark Overview

On Friday, July 21, 2017, a trademark application was filed for ICAP with the United States Patent and Trademark Office. The USPTO has given the ICAP trademark a serial number of 87537626. The federal status of this trademark filing is SECTION 8 - ACCEPTED as of Friday, May 30, 2025. This trademark is owned by Provana LLC. The ICAP trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Downloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures
icap

General Information

Serial Number87537626
Word MarkICAP
Filing DateFriday, July 21, 2017
Status701 - SECTION 8 - ACCEPTED
Status DateFriday, May 30, 2025
Registration Number5941045
Registration DateTuesday, December 24, 2019
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, October 8, 2019

Trademark Statements

Goods and ServicesDownloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures
Pseudo MarkI CAP

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateThursday, July 27, 2017
Primary Code009
First Use Anywhere DateSaturday, July 1, 2017
First Use In Commerce DateSaturday, July 1, 2017

Trademark Owner History

Party NameProvana LLC
Party Type30 - Original Registrant
Legal Entity Type16 - Limited Liability Company
AddressLisle, IL 60532
Party NameProvana LLC
Party Type20 - Owner at Publication
Legal Entity Type16 - Limited Liability Company
AddressItasca, IL 60143
Party NameProvana LLC
Party Type10 - Original Applicant
Legal Entity Type16 - Limited Liability Company
AddressItasca, IL 60143

Trademark Events

Event DateEvent Description
Friday, October 20, 2017ASSIGNED TO EXAMINER
Tuesday, July 25, 2017NEW APPLICATION ENTERED
Thursday, July 27, 2017NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Tuesday, October 24, 2017NON-FINAL ACTION WRITTEN
Tuesday, October 24, 2017NON-FINAL ACTION E-MAILED
Tuesday, October 24, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Thursday, January 11, 2018TEAS RESPONSE TO OFFICE ACTION RECEIVED
Thursday, January 11, 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, January 11, 2018TEAS/EMAIL CORRESPONDENCE ENTERED
Friday, February 2, 2018SUSPENSION LETTER WRITTEN
Friday, February 2, 2018LETTER OF SUSPENSION E-MAILED
Friday, February 2, 2018NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
Thursday, August 2, 2018REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, February 3, 2019REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Thursday, August 29, 2019EXAMINERS AMENDMENT -WRITTEN
Thursday, August 29, 2019APPROVED FOR PUB - PRINCIPAL REGISTER
Thursday, September 5, 2019ASSIGNED TO LIE
Thursday, August 29, 2019EXAMINERS AMENDMENT E-MAILED
Thursday, August 29, 2019NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Thursday, August 29, 2019EXAMINER'S AMENDMENT ENTERED
Wednesday, September 18, 2019NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Tuesday, October 8, 2019PUBLISHED FOR OPPOSITION
Tuesday, October 8, 2019OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, December 24, 2019REGISTERED-PRINCIPAL REGISTER
Monday, October 5, 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, October 5, 2020TEAS CHANGE OF OWNER ADDRESS RECEIVED
Monday, October 5, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, October 5, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, October 5, 2020TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Wednesday, July 6, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, October 5, 2020APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, July 6, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, July 6, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, January 21, 2025TEAS SECTION 8 RECEIVED
Friday, May 30, 2025CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Friday, May 30, 2025REGISTERED - SEC. 8 (6-YR) ACCEPTED
Friday, May 30, 2025NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
Tuesday, December 24, 2024COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

Related Keywords

icap call phone quality consumer experience regarding standards score assess review