| Serial Number | 86167697 |
| Word Mark | ZIPWIRE |
| Filing Date | Thursday, January 16, 2014 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Monday, March 7, 2016 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, November 25, 2014 |
| Indication of Colors claimed | The color(s) black, green, blue and orange-brown is/are claimed as a feature of the mark. |
| Description of Mark | The mark consists of the word "ZIPWIRE" with three (3) rectangular conversation boxes over the letter "I" in the word "WIRE". The color black appears in the wording "ZIPWIRE". The color green appears in the bottom conversation box. The color blue appears in the middle conversation box. The color orange-brown appears in the top conversation box. |
| Goods and Services | Software as a service (SAAS) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management; software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software used to create desktop and management tools for customer contact centers; software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement; software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions |
| Pseudo Mark | ZIP WIRE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, January 29, 2014 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Aspect Software, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Party Name | Aspect Software, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Event Date | Event Description |
| Monday, March 7, 2016 | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED |
| Monday, March 7, 2016 | ABANDONMENT - NO USE STATEMENT FILED |
| Tuesday, August 4, 2015 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, June 9, 2015 | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED |
| Friday, December 19, 2014 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Tuesday, November 25, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 25, 2014 | PUBLISHED FOR OPPOSITION |
| Wednesday, November 5, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Thursday, October 23, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Friday, October 17, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, October 15, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, October 15, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, October 15, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, October 15, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, September 19, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, September 19, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, September 15, 2014 | ASSIGNED TO LIE |
| Thursday, September 11, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, March 11, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, March 11, 2014 | NON-FINAL ACTION E-MAILED |
| Tuesday, March 11, 2014 | NON-FINAL ACTION WRITTEN |
| Wednesday, March 5, 2014 | ASSIGNED TO EXAMINER |
| Thursday, January 30, 2014 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, January 29, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Monday, January 20, 2014 | NEW APPLICATION ENTERED IN TRAM |