| Serial Number | 86122644 |
| Word Mark | ZIPWIRE |
| Filing Date | Tuesday, November 19, 2013 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Monday, February 13, 2023 |
| Registration Number | 5013291 |
| Registration Date | Tuesday, August 2, 2016 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 8, 2014 |
| Pseudo Mark | ZIP WIRE |
| Goods and Services | Software as a service (SAAS) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts, software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers, software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management, software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax, computer software used to support the activities of contact center customer service representatives and contact center managers, software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts, software used to create desktop and management tools for customer contact centers, software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement, software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, December 4, 2013 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, November 13, 2013 |
| First Use In Commerce Date | Wednesday, November 13, 2013 |
| Party Name | ALVARIA, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | WESTFORD, MA 01886 |
| Party Name | Aspect Software, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Westford, MA 01886 |
| Party Name | Aspect Software, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Party Name | Aspect Software, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Event Date | Event Description |
| Tuesday, March 11, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, November 22, 2013 | NEW APPLICATION ENTERED |
| Wednesday, December 4, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, December 5, 2013 | NOTICE OF PSEUDO MARK E-MAILED |
| Wednesday, March 5, 2014 | ASSIGNED TO EXAMINER |
| Tuesday, March 11, 2014 | NON-FINAL ACTION WRITTEN |
| Tuesday, March 11, 2014 | NON-FINAL ACTION E-MAILED |
| Saturday, May 31, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, March 25, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, April 7, 2014 | ASSIGNED TO LIE |
| Sunday, April 27, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Sunday, April 27, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, May 27, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, May 27, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, May 27, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, May 27, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, May 28, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, June 18, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 10, 2016 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, July 8, 2014 | PUBLISHED FOR OPPOSITION |
| Tuesday, July 8, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, July 9, 2014 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Wednesday, December 31, 2014 | OPPOSITION INSTITUTED NO. 999999 |
| Saturday, August 15, 2015 | OPPOSITION TERMINATED NO. 999999 |
| Saturday, August 15, 2015 | OPPOSITION DISMISSED NO. 999999 |
| Saturday, August 15, 2015 | TTAB RELEASE CASE TO TRADEMARKS |
| Tuesday, November 17, 2015 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, June 29, 2016 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, May 19, 2021 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, June 16, 2021 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, May 10, 2016 | USE AMENDMENT FILED |
| Thursday, June 2, 2016 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, June 7, 2016 | STATEMENT OF USE PROCESSING COMPLETE |
| Thursday, June 30, 2016 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, August 2, 2016 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, September 20, 2017 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, September 20, 2017 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, June 15, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, June 15, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, June 15, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, August 2, 2021 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, September 22, 2021 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Thursday, July 28, 2022 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, February 13, 2023 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, February 13, 2023 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, February 13, 2023 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Wednesday, March 27, 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, July 2, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, July 2, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, July 2, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, April 17, 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |