| Serial Number | 77208285 |
| Word Mark | WORKBOOTH |
| Filing Date | Monday, June 18, 2007 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, May 15, 2015 |
| Registration Number | 3514848 |
| Registration Date | Tuesday, October 14, 2008 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 29, 2008 |
| Goods and Services | Computer software for use in the provision of customer care and customer relationship management services, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multiskill customer care environments and remote locations, namely, at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; computer software for flexible workforce management applications, namely, forecasting, scheduling and adherence functions; computer software for data capture and reporting to identify, track and act upon customer interactions; computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for effectively and efficiently managing disparate agent groups |
| Goods and Services | Customer relationship management services and customer care services for others that have disparate resources, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely |
| Goods and Services | Telecommunication services, namely, providing automated local and long distance telephone services and electronic mail; message receiving and forwarding services; providing multiple-user access to a global computer information network |
| Goods and Services | Computer programming services and application service provider for others, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software for others, namely, for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multi-skill customer care environments and remote locations including at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; advanced computer telephony integration for intelligent routing and operational efficiency across all media; and computer telephony systems integration that features email, chat and other custom media types |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 15, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, June 20, 2006 |
| First Use In Commerce Date | Tuesday, June 20, 2006 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 15, 2015 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, June 20, 2006 |
| First Use In Commerce Date | Tuesday, June 20, 2006 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 15, 2015 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, June 20, 2006 |
| First Use In Commerce Date | Tuesday, June 20, 2006 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 15, 2015 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, June 20, 2006 |
| First Use In Commerce Date | Tuesday, June 20, 2006 |
| Party Name | TeleTech Holdings, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Englewood, CO 80112 |
| Party Name | TeleTech Holdings, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Englewood, CO 80112 |
| Party Name | TeleTech Holdings, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Englewood, CO 80112 |
| Event Date | Event Description |
| Friday, May 15, 2015 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, October 14, 2008 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 29, 2008 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 9, 2008 | NOTICE OF PUBLICATION |
| Wednesday, June 25, 2008 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, June 25, 2008 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, June 25, 2008 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, June 25, 2008 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, June 25, 2008 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, June 25, 2008 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, June 25, 2008 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, June 6, 2008 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, June 4, 2008 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, June 6, 2008 | ASSIGNED TO LIE |
| Wednesday, June 4, 2008 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, May 1, 2008 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, May 1, 2008 | NON-FINAL ACTION E-MAILED |
| Thursday, May 1, 2008 | NON-FINAL ACTION WRITTEN |
| Saturday, March 29, 2008 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, March 28, 2008 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, March 28, 2008 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, September 28, 2007 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, September 28, 2007 | NON-FINAL ACTION E-MAILED |
| Friday, September 28, 2007 | NON-FINAL ACTION WRITTEN |
| Friday, September 21, 2007 | ASSIGNED TO EXAMINER |
| Thursday, June 21, 2007 | NEW APPLICATION ENTERED IN TRAM |