WHEN SERVICE MATTERS Trademark
Trademark Overview
On Friday, March 4, 2016, a trademark application was filed for WHEN SERVICE MATTERS with the United States Patent and Trademark Office. The USPTO has given the WHEN SERVICE MATTERS trademark a serial number of 86928991. The federal status of this trademark filing is SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED as of Saturday, June 4, 2022. This trademark is owned by Capitol Concierge, Inc.. The WHEN SERVICE MATTERS trademark is filed in the Education & Entertainment Services, Personal and Legal & Social Services categories with the following description:
Concierge services for others comprising making requested personal arrangements and reservations, running errands and providing customer-specific information to meet individual needs rendered together in business establishments, office buildings, retail store and shopping center environments, and via telephone and electronic communication networks
Arranging for ticket reservations for shows and other entertainment events; booking of seats for shows and booking of theatre tickets
General Information
| Serial Number | 86928991 |
| Word Mark | WHEN SERVICE MATTERS |
| Filing Date | Friday, March 4, 2016 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Saturday, June 4, 2022 |
| Registration Number | 5059083 |
| Registration Date | Tuesday, October 11, 2016 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 26, 2016 |
Trademark Statements
| Goods and Services | Concierge services for others comprising making requested personal arrangements and reservations, running errands and providing customer-specific information to meet individual needs rendered together in business establishments, office buildings, retail store and shopping center environments, and via telephone and electronic communication networks |
| Goods and Services | Arranging for ticket reservations for shows and other entertainment events; booking of seats for shows and booking of theatre tickets |
Classification Information
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 10, 2016 |
| Primary Code | 041 |
| First Use Anywhere Date | Monday, February 22, 2016 |
| First Use In Commerce Date | Monday, February 22, 2016 |
| International Class | 045 - Legal services; security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 10, 2016 |
| Primary Code | 045 |
| First Use Anywhere Date | Monday, February 22, 2016 |
| First Use In Commerce Date | Monday, February 22, 2016 |
Trademark Owner History
| Party Name | Capitol Concierge, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Rockville, MD 20852 |
| Party Name | Capitol Concierge, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Rockville, MD 20852 |
| Party Name | Capitol Concierge, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Rockville, MD 20852 |
Trademark Events
| Event Date | Event Description |
| Tuesday, March 8, 2016 | NEW APPLICATION ENTERED |
| Thursday, March 10, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, June 17, 2016 | ASSIGNED TO EXAMINER |
| Friday, June 17, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 6, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, July 26, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, July 26, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, October 11, 2016 | REGISTERED-PRINCIPAL REGISTER |
| Monday, October 11, 2021 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Tuesday, December 14, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Friday, June 3, 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Saturday, June 4, 2022 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Saturday, June 4, 2022 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Saturday, October 11, 2025 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, October 31, 2025 | TEAS SECTION 8 & 9 RECEIVED |