| Serial Number | 98846822 |
| Word Mark | W WORDWATCH |
| Filing Date | Monday, November 11, 2024 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Thursday, December 18, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, January 6, 2026 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Printed matter and publications, namely, manuals, instruction cards, pamphlets, newsletters, technical bulletins, posters, display materials, brochures, white papers, case studies and guides on the subject of call recording, speech analytics, communications compliance, artificial intelligence, data analytics, and related communications technologies; Printed instructional and teaching materials, excluding apparatus, on the subject of call recording, speech analytics, communications compliance, artificial intelligence, data analytics, digital communications governance and archiving, and related communications and technology innovations; Printed training manuals on the subject of call recording, speech analytics, communications compliance, artificial intelligence, data analytics, digital communication governance and archiving and related communication technologies; Office requisites, excluding furniture, namely, paper, pens, folders, printed labels, stationery, and adhesive note pads; Office requisites, excluding furniture, namely, paper, pens, folders, printed labels, stationery, adhesive note pads, staplers, and hand-operated hole punches |
| Goods and Services | Training and educational services, namely, conducting classes, seminars, and workshops on the subject of call recording speech analytics, communications compliance, artificial intelligence, data analytics, and related technology innovations; Provision of seminars, workshops, conferences, symposiums, and webinars on the subject of call recording, speech analytics, communications compliance, artificial intelligence, data analytics, and related technology innovations; Advisory and consultancy services related to training and educational services |
| Pseudo Mark | W WORD WATCH |
| Goods and Services | Financial services, namely, asset management, corporate finance services, namely, consultation in the field of capital structure, and financing options namely debt financing, bank loans, bonds, alternative financing, equity financing, asset-based financing, venture capital financing, bridging loans, credit cards, loans, mortgages, re-mortgages, hire purchasing finance, government financing and government-backed financing programs; Financial advisory services, including regulatory advisory and compliance; Financing of financial instruments, namely, options; Business services, namely, business consultancy, regulatory compliance auditing, business data analysis, and support services in relation to the Markets in Financial Instruments Directive (MiFID) and related financial regulations; Advisory and consultancy services in relation to all the aforesaid services. |
| Description of Mark | The mark consists of the letter "W" comprised of interlocked paperclips with the word WORDWATCH positioned to the right in block letters. |
| Goods and Services | Computer programming and software development, including SAAS (Software as a Service) solutions; Rental of data processing apparatus and computers; Designing telecommunications installations and equipment; Provision of online non-downloadable computer software for communication and the development of communications applications, including cloud contact center platform services; Cloud contact center platform as a service (PaaS) services, namely, providing software for contact center operations, including managing customer interactions, communications workflows, and compliance monitoring; Optimizing, securing, and managing network traffic through software-defined wide area networks SD-WAN integrating and managing unified communications across voice, video, messaging, and collaboration through UCaaS (Unified Communications as a Service), and routing, processing, analyzing, and managing voice communications through Interactive Voice Response (IVR) systems software; Managed services and global support, namely, remote monitoring of computer systems, troubleshooting of software and network problems, and technical support in the nature of diagnosing, maintaining, updating, and configuring software and hardware, including support for discontinued computer products, legacy data management systems, and software-defined networks; Development and design of voice biometric systems for call attribution and authentication; Software as a service (SAAS) services featuring software for voice biometrics technology for identity verification and call attribution; Cloud-based platforms, namely, providing online non-downloadable software for managing and analysing voice biometric data for security and authentication purposes; Consultancy and advisory services relating to the development and implementation of software for voice biometric solutions in the nature of solutions in the nature of call authentication, user identification, fraud detection, and compliance monitoring in telecommunications and communications technology environments; Biometric data security services, namely, providing online non-downloadable software for ensuring the integrity and protection of voice biometric information; Artificial intelligence consultancy; Research in the field of artificial intelligence; Research in the field of artificial intelligence technology; Technology consultation in the field of artificial intelligence; Providing online non-downloadable artificial intelligence computer programs on data networks for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows for compliance, security, call attribution, and business intelligence; Platforms for artificial intelligence as software as a service (SaaS) services, namely, providing software for services, namely, providing software for developing, deploying, and managing AI models and for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows for compliance, security, call attribution, and business intelligence; Software as a service (SaaS) services featuring computer software platforms for developing, training, deploying, and managing artificial intelligence models, and for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows using artificial intelligence for compliance, security, call attribution, and business intelligence artificial intelligence; Software in the form of as a service, namely, providing online non-downloadable software for namely, providing online non-downloadable software for developing, deploying, and managing artificial intelligence applications, and for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows for compliance, security, call attribution, and business intelligence; Communications platform as a service (PaaS) featuring computer software platforms enabling, transmitting, routing, managing, analyzing, and optimizing voice, video, and electronic communications, data exchange, and collaboration across communications networks; Advisory and consultancy services in relation to all the aforesaid services; none being in relation to transport or autonomous cars |
| Goods and Services | Call recording services, including hosted call recording, call routing, monitoring for regulatory purposes, and real-time call authentication; Telecommunications services, namely, VOIP, cellular telephone communications, and paging services; Interactive voice response (IVR) services and telephony services, namely, telephone conferencing, call management in the nature of telecommunications routing, switching, and monitoring services, and fault recording, namely, recording, transmission, and analysis of telecommunications data regarding call errors, compliance events, and system faults; Rental of telecommunications equipment; Telecommunication support services, namely, providing telecommunications information and connectivity services in the field of cloud telecommunications, remote telecommunications, remote working solutions, and telecommunication platform as a service (PaaS); Call management and processing, namely, voice transmissions; Incoming call continuity management, namely, call routing, call forwarding, and telecommunications management services to maintain uninterrupted call connections; Disaster recovery call services in the nature of providing telephone communication services during and after disasters; Telephony communications services; Telecommunication services, namely, providing a communications platform as a service (PaaS) for the electronic transmission, routing, and management of voice, video, and data communications; Telephony conferencing services; Telephony call routing services; Telephony call recording services; Text-to-speech telecommunication services; Short message service (SMS) transmission services; Phone verification services, namely, caller identification and telecommunications authentication services for verifying the identity of callers; Chat application integration services, namely, providing communications interconnectivity and integration with third-party chat applications and services; Provision of telephony and communication support and service contract services, namely, message collection and transmission, call routing, and telecommunications connectivity services; Call fault recording and monitoring services; Telephone answering and call messaging services; Cellular telephone communication services and VOIP (voice over Internet protocol) services; Paging services; Providing access to databases, namely, leasing of access time to and operating a database and gathering and supplying of data, messages, and information; Telecommunication services, namely, providing telephone communication and call routing services featuring voice biometrics for call attribution and caller identification; Call authentication services using voice biometrics technology; Voice biometric verification services integrated into telephony and communication platforms; Hosted services, namely, telecommunications connectivity, routing, and call management services for managing call attribution through voice biometrics; Real-time call guidance and routing services using biometric voiceprints; Advisory and consultancy services in relation to all the aforesaid services |
| Goods and Services | Advisory services in relation to financial regulatory requirements; Regulatory services, namely, regularity compliance consulting and advisory services in the fields of telecommunications, communications technologies, record-keeping, data protection and regulatory standards across technology-driven industries; Advisory services related to financial regulatory requirements and compliance, including consumer duty expert advisory services; Regulatory services, namely, tracking and monitoring regulatory requirements and providing compliance consulting and advisory services in the fields of telecommunications, communications technologies, record-keeping, data protection and technology-driven industries including compliance with industry standards and legal requirements; Licensing of software and intellectual property; Advisory and consultancy services in relation to all the aforesaid services |
| Goods and Services | Downloadable computer software for recording, storing, retrieving, and analyzing voice, instant message and screen communications, monitoring call quality and availability, ensuring regulatory compliance, tracking customer interactions, and supporting workforce optimization and performance analytics for telecommunications; Downloadable electronic publications, namely, books, magazines, journals, newsletters, brochures, manuals, white papers, research reports, training materials, case studies and technical documentation on the subject of telecommunications systems, call recording management, digital communications governance and archiving, compliance monitoring, and workforce optimization; Computer hardware for telecommunications, including portable and non-portable telephone apparatus; Electronic prerecorded and downloadable media carrying call processing and electronic messaging and related information and instructions; Downloadable computer software for call recording, management, compliance testing, legacy retrieval, and extraction, including mobile call recording and cloud-based solutions; Downloadable unified communications recording software, namely, software for capturing, storing, retrieving, and analyzing voice, instant messaging and screen communications for compliance monitoring, quality assurances, and performance analytics; Computer hardware for telecommunication systems, including routers, telecommunication processors, and digital recording systems; Robotic process automation apparatus, namely, electronic control devices and monitoring equipment for use with robotic process automation systems; Downloadable robotic process automation software for managing, automating, and monitoring business process workflows in telecommunications systems; Workforce management and optimization downloadable software, namely, software for evaluating speech analytics, business intelligence, call quality monitoring systems, and real-time customer feedback; Downloadable software for recording, analyzing, and optimization and analysis of the performance of methods and algorithms as well as processors in the nature of central processing units and downloadable software modules for the processing of data pertaining to and improving the optimisation of workforce management solutions; Downloadable software for monitoring and ensuring compliance, namely, financial compliance, regulatory compliance, and legacy data management in the fields of telecommunications systems, call recording management, and regulated contact center operations; Internet-based application programming interface (API) downloadable software for integrating call recording systems, compliance monitoring tools, and analytics platforms with telecommunications and contact center applications and services; Apparatus for recording, transmission, processing, or reproduction of sound, images, and data; Blank machine-readable data carriers; Data processing apparatus and computers; Interview recording systems composed of digital and video recording devices; Downloadable software for recording, storing, and managing interviews for law enforcement, government agencies, retail fraud investigations, and consumer duty compliance; Downloadable voice recording software; Electric, electronic, optical, measuring, signalling, checking in the nature of supervision and teaching apparatus and instruments, namely, digital audio and video recording devices, computer hardware, and electronic training simulators for use in telecommunications and compliance monitoring; Communication systems, namely, digital signal processors and downloadable software for consolidating, processing, and analyzing voice recording data, including numeric, mapping, and encoding algorithms in the field of workforce optimisation solutions, voice recording solutions and voice recording management; Media computer downloadable software to enable transmission of mapping; Downloadable software for optimisation and analysis of the performance of methods and algorithms and for monitoring and evaluating digital signal processors in the nature of central processing units and downloadable processors in the nature of central processing units and downloadable software modules for processing data to enhance workforce optimization solutions; Downloadable software for the integration of artificial intelligence and machine learning in the field of big data; Artificial intelligence downloadable software, namely, downloadable software for analyzing voice communications, monitoring compliance, and optimizing workforce performance in the field of telecommunications and contact center operations; Artificial intelligence downloadable software for surveillance of, voice communications and data interactions in telecommunications networks and contact center systems for compliance monitoring and security purposes; Artificial intelligence downloadable software for analysis of voice communications, call recordings, and workforce performance data in telecommunications and contact center operations; Interactive downloadable software based on artificial intelligence for real-time monitoring, analysis, and management of voice communications and workforce performance in telecommunications and contact center environments; Recorded and downloadable artificial intelligence and machine learning downloadable software for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows to ensure regulatory compliance, detect keywords, generate alerts, produce analytics reports, and support quality assurance and risk management across regulated industries and business technology environments; Voice biometrics downloadable software for identification and authentication in telecommunication systems; Voice attribution technology, namely, recorded and downloadable computer software for recording and processing voiceprints for security, user identification, authentication, and authentication compliance monitoring purposes; Biometric identification systems, namely hardware and downloadable software for processing voice data and performing call attribution; Voice biometric sensors and processors for use in telecommunications; Voice recognition downloadable software for verifying user identity through biometric voiceprints; Telecommunication equipment, namely, telephones, headsets, routers, communication servers, network switches, and other network devices integrated with voice biometric authentication features; Digital signal processing equipment, namely, processors, computer hardware, and network appliances for capturing, analysing, and storing voice biometrics data; Security apparatus, namely, computer hardware and recorded and downloadable computer software for voice identification and attribution in telephony systems; Data carriers prerecorded with voice biometric algorithms for telecommunication authentication purposes; Biometric data processing apparatus, namely, computer hardware, processors, servers, and recorded and downloadable computer software for call attribution and analysis of voice biometric data; Call monitoring equipment, namely, computer hardware, servers, network appliances, and recorded and downloadable computer software for capturing, recording, monitoring, replaying, analyzing, extracting and storing voice and electronic communications; Parts and fittings for all the aforesaid goods, namely, computer cables, electronic connectors, replacement circuit boards, processors, network interface cards, and power supply units; none being in relation to transport or autonomous cars |
| Goods and Services | Business services, namely, business consultancy, business data analysis, compliance management, and business process optimization in the fields of communications compliance, data analytics, artificial intelligence, and technology-driven industries; Business management consultancy and advisory services; Business research and analysis, namely, business data analysis, market research, and competitive intelligence services in the fields of communications compliance, digital communication governance and archiving, speech analytics, artificial intelligence, data analytics, and technology-driven industries; Business planning; Business information services; Business intelligence; Back-office workforce services, namely, business consultancy and business process management for workforce optimization; Business consultation in the field of business process improvement for robotic process automation; Business administration services for coordinating and managing back-office operations; Database services, namely, database management, business data compilation, and analysis services for business management, operations optimization, and strategic decision-making; Client success consultancy in the nature of business consultancy, customer relationship management consulting, and business process improvement services, and project management services for others for business and operational purposes; Advisory and consultancy services in relation to financial regulatory compliance, including Markets in Financial Instruments Directive (MiFID) and Payment Card Industry (PCI) compliance standards; Advisory and consultancy services in relation to all the aforesaid services; Phone number information services, namely, providing business directory information and database management services featuring telephone numbers; Business services, namely, business consultancy, regulatory compliance auditing, business data analysis, and support staff services in relation to the Markets in Financial Instruments Directive (MiFID) and related financial regulations; Business services, namely, business consultancy and regulatory compliance support staff services in relation to Payment Card Industry (PCI) compliance standards; Business services, namely, business consultancy, regulatory compliance auditing, business data analysis, and support staff services related to financial markets, payment industry compliance, and associated regulatory standards |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 016 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 045 - Legal services; security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 11, 2024 |
| Primary Code | 045 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Business Systems (U.K.) Limited |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | London EC4R0AA GB |
| Event Date | Event Description |
| Monday, November 11, 2024 | NEW APPLICATION ENTERED |
| Tuesday, January 21, 2025 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Tuesday, January 21, 2025 | TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED |
| Monday, May 5, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, May 5, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, May 7, 2025 | ASSIGNED TO EXAMINER |
| Friday, May 16, 2025 | NON-FINAL ACTION WRITTEN |
| Friday, May 16, 2025 | NON-FINAL ACTION E-MAILED |
| Friday, May 16, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, August 18, 2025 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Monday, August 18, 2025 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Monday, November 17, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, November 17, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, November 17, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 3, 2025 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, December 3, 2025 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, December 3, 2025 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, December 3, 2025 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, December 11, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |