| Serial Number | 79336129 |
| Word Mark | W WEBHELP |
| Filing Date | Wednesday, October 6, 2021 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, June 20, 2023 |
| Registration Number | 7082612 |
| Registration Date | Tuesday, June 20, 2023 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, April 4, 2023 |
| Goods and Services | Training in the field of customer experience; coaching in the nature of education and training in the field of customer experience; organization and conducting of conferences, congresses, colloquiums, workshops in the nature of training, seminars and symposiums in the field of customer experience |
| Description of Mark | The mark consists of a green shaded polygon appearing as the letter W with the word "WEBHELP" superimposed in white in the center. |
| Goods and Services | Servers for computer networks; downloadable and recorded computer software, namely, software for data processing, software for the creation, management, updating and operation of databases, software for business data analytics, software for providing electronic mail service access, software to provide access to a computer network, data transmission network, global communications network, private, restricted access networks, or to an internet search engine; downloadable and recorded technical support software; downloadable and recorded software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable and recorded software for economic forecasting analysis for business purposes; all the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, warranty and repair services, loyalty program management, legal services, payments processing, business process outsourcing, healthcare services, content moderation for digital media, and helpdesk functionality; recorded data processing software; recorded software for database creation, management, updating and use; recorded software providing access to an electronic mail service; recorded software for providing access to a computer or data transmission network, especially to a global communication network such as the Internet, or to a private or restricted network such as Intranets, or to an Internet search engine; recorded data analysis software; recorded artificial intelligence software for health care; apparatus for the processing, recording, storage, manipulation, transmission, reproduction of sound, images, information and any kind of data; telecommunication apparatus, namely, wireless transmitters and receivers; telecommunication terminals in the nature of telephone and computer terminals; sound, image and data recording media, namely, blank sound recording disks, blank audio, video and multimedia compact disks; computers; modems, electrical voice communications systems connectors to a computer or telephone network; database computer server centers; computer and communication transmitter and receiver apparatus; magnetic, blank optical data media for recording data constituting databases; data processing apparatus, data transmission systems |
| Goods and Services | Telecommunication access services; telephone and radiotelephone services; services for the transmission of information by telematic means, transmission of messages and information and messaging by electronic, computer means and via the Internet; electronic mail services and providing multiple use access to global computer information networks for the dissemination of information by electronic means; transmission and providing multiple use access to global computer information networks for the dissemination of information held in data and image banks, providing multiple use access to global computer information networks for the transmission of information via the Internet network; telecommunication services, namely, service for providing access to telephone networks, to a search engine on the Internet, radiotelephone, telematics, global communication networks such as the Internet, or to a private or restricted network such as Intranets, to a server center for global communication such as the Internet or to a private or restricted network such as Intranets; services of internet broadcasting, transmission of information by data transmission; provision of access to domestic and international computer server centers; satellite transmission; message transmission; transmission and internet broadcasting of sound and images; computer-aided transmission of sound and image data; transmission of information that can be accessed via databases and computer or data communication database server centers; communications between computer terminals; electronic mail and dissemination of information by electronic means, especially for global communication networks such as the Internet, or private or restricted access networks such as Intranets; services for the secure transmission of data, sound or images; transmitting data, sound and images; services for the rental of apparatus for transmitting data, sound and images; rental of message sending apparatus; news and information agency services for electronic transmission, information services about telecommunications; rental of access time to computer or telematic databases and database server centers, to telephone, radiotelephone, telematic global communication networks such as the Internet, or private or restricted access networks such as Intranets, to a global communication server center such as the Internet, or to private or restricted access networks such as Intranets; advice and expertise in the field of data transmission; teleconferencing services; videoconferencing services; operating online discussion forums for transmission of messages among computer users |
| Pseudo Mark | WEB HELP |
| Goods and Services | Installation, maintenance and repair of computers; installation, maintenance and repair of computer hardware and telecommunication apparatus |
| Goods and Services | Insurance services, namely, insurance information and consultancy, insurance administration, electronic processing of insurance claims and payment data, insurance claims administration, assisting others with adjusting insurance claims; financial services; namely, financial investment brokerage and information services; financial analysis; financial information; financial valuation services; payment collection; Financial management of payments for third parties; payment management services; financial transfers and transactions; financial advice services; investment banking services; fund investment |
| Indication of Colors claimed | The color(s) green and white is/are claimed as a feature of the mark. |
| Goods and Services | Subscriptions to a radio paging service; telematic subscriptions, subscriptions to a database, subscriptions to a database server, subscriptions to a central supplier providing access to a computer or data transmission network, especially for global communication such as the Internet, or to a private or restricted network such as Intranets; subscriptions to a telecommunication service; computer file management; compilation of data in computer databases; updating of data in computer databases; information service with respect to updating databases; services of disseminating advertisements, publishing advertising texts, sales promotion for others, bill-posting; promotion services; advertising literature updating services, sample distribution services; services for organizing, exhibiting at trade shows for commercial or advertising purposes; conducting business and market research surveys; conducting quality assurance surveys to determine service quality; advertising services for promoting public awareness concerning health issues; public relations; business management assistance services; business management and organization consultancy; commercial or industrial management assistance services; business administration services in the field of health care; business organization and management advice for companies to conduct searches on the Internet; data processing services; commercial advice and expertise in the field of information research via an Internet search engine; business assistance services; outsourcing services for document and data processing for a company, namely, collection and systematization of data in a central file, input and processing of data, information, images, documents, and updating of databases and images; administrative management of computer operations for others; outsourcing services for managing customer relations and job processes; outsourcing of services in the field of commercial operations; customer relationship management services; providing outsourcing services in the field of managing customer relations; management of files and records concerning the medical condition of individuals; secretarial tasks; tele-secretarial services; providing outsourcing services in the field of managing customer relations; outsourcing services in the nature of business assistance; collection of financial information |
| Goods and Services | Legal services; online social networking services; services for physical security assessment of risks to individuals or to property |
| Goods and Services | Telemedicine services; medical screening; medical assistance; provision of information relating to health; information by telephone relating to health; individual medical counseling and medical services provided to patients; medical consultancy and guidance advice; medical therapy and coaching; medical evaluation services |
| Goods and Services | Telecommunications technology and computer technology advice services; development, design, installation, maintenance, updating or rental of software; research and development of new products for third parties; hosting and designing Internet sites; computer programming; designing online chatrooms; management of third-party websites; data security services, namely, data security consultancy, design and development of electronic data security systems; platforms in the nature of software as a service (SAAS) featuring software for artificial intelligence; technical support and assistance, namely, troubleshooting of computer software problems in the field of information technology; computer system analysis; designing computer systems, cloud hosting provider services; information technology (IT) consultancy; design and development of Internet security programs; consultancy with respect to computer and Internet security; providing medical and scientific research information and data in the field of pharmaceuticals; management, rental, development and updating of software, job and market software, computer software platforms, and Internet sites and portals; design and development of databases for information exchange; electronic storage services for database archiving |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 036 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 037 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 044 - Medical services; veterinary services; hygienic and beauty care for human beings or animals; agriculture, horticulture and forestry services. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 044 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 045 - Legal services; security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 24, 2022 |
| Primary Code | 045 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | WEBHELP |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 34 - NOT AVAILABLE |
| Address | FR |
| Party Name | WEBHELP |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 34 - NOT AVAILABLE |
| Address | FR |
| Party Name | WEBHELP |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 34 - NOT AVAILABLE |
| Address | FR |
| Event Date | Event Description |
| Tuesday, March 29, 2022 | APPLICATION FILING RECEIPT MAILED |
| Thursday, March 17, 2022 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Thursday, March 24, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, July 29, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, July 12, 2022 | ASSIGNED TO EXAMINER |
| Saturday, July 30, 2022 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Wednesday, August 24, 2022 | REFUSAL PROCESSED BY MPU |
| Wednesday, August 24, 2022 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Monday, September 12, 2022 | REFUSAL PROCESSED BY IB |
| Friday, February 24, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, February 24, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, February 24, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, February 28, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 15, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, April 4, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, April 4, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, June 20, 2023 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, June 20, 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Friday, September 22, 2023 | FINAL DISPOSITION PROCESSED |
| Friday, September 22, 2023 | FINAL DISPOSITION NOTICE SENT TO IB |
| Wednesday, September 20, 2023 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Monday, October 16, 2023 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Friday, November 10, 2023 | CHANGE OF NAME/ADDRESS REC'D FROM IB |
| Wednesday, May 1, 2024 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, May 1, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, May 1, 2024 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, May 1, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, May 1, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Saturday, June 1, 2024 | NEW REPRESENTATIVE AT IB RECEIVED |