| Goods and Services | Software as a Service (SAAS) featuring software for use in managing the implementation of health and human services programs,
records management and analysis, event notification and reporting, fraud detection, tax management, and identity and access
management, for use by public sector organizations, government organizations, health and human services organizations, public
safety organizations, tax and revenue organizations, education organizations, and licensing and regulatory organizations; Platform
as a Service (PAAS) featuring computer software platforms for use in managing the implementation of health and human services
programs, records management and analysis, event notification and reporting, fraud detection, tax management, and identity and
access management, for use by public sector organizations, government organizations, health and human services organizations,
public safety organizations, tax and revenue organizations, education organizations, and licensing and regulatory organizations;
Computer system analysis; Computer system design; Monitoring of computer systems by remote access to ensure proper
functioning; Design, development and implementation of software; Design and development of software in the field of mobile
applications; Installation, maintenance, repair, and updating of computer software; Rental of computer software for database
management, data analytics and software using artificial intelligence for database management, data analytics, machine learning,
user experience, and business workflow and enterprise architecture; Computer programming; Server hosting; Computer services,
namely, cloud hosting provider services; Computer software consultancy; Consulting in the field of information technology relating
to design, installation, maintenance, and repair of computer software, databases, artificial intelligence software tools, and software
for enterprise architecture and cloud computing; Consulting services in the field of design, selection, implementation and use of
computer hardware and software systems for others; Computer security consultancy; Computer technology consultancy in the
nature of consulting services relating to database management, data analytics and artificial intelligence, and enterprise
architecture, namely, technical consulting services in the fields of data center architecture, public, hybrid, community and private
cloud computing solutions and evaluation and implementation of internet technology and services; Computer services, namely,
data recovery services; Computer disaster recovery planning; Electronic data back- up services; Computer virus protection
services; Computer technology support services, namely, help desk services; Integration of computer systems and networks;
Information technology integration services; Computer services, namely, integration of private and public cloud computing
environments; Computer network configuration services; Computer network design for others; Computer services, namely, remote
and on-site management of the information technology (IT) systems of others; Technical support services, namely, 24/7
monitoring of servers and web and database applications and notification of related events and alerts; Technical support services,
namely, installation, administration, and troubleshooting of web and database applications; Technical support services, namely,
troubleshooting in the nature of diagnosing computer hardware and software problems; Technical support services, namely,
migration of datacenter, server and database applications; Data migration services; Computer system design and analysis for
public sector organizations, government organizations, health and human services organizations, public safety organizations, and
licensing and regulatory organizations; Design, development and implementation of software for public sector organizations,
government organizations, health and human services organizations, public safety organizations, and licensing and regulatory
organizations; Design, development and implementation of software in the field of public health, social services, public safety,
licensing and permitting, and cybersecurity; Computer services, namely, remote and on-site management of the information
technology (IT) systems of public sector organizations, government organizations, health and human services organizations,
public safety organizations, and licensing and regulatory organizations; IT consulting services relating to design, installation,
maintenance, and repair of computer software, computer databases, artificial intelligence tools in the nature of software, and
software for enterprise architecture for public sector organizations, government organizations, health and human services
organizations, public safety organizations, and licensing and regulatory organizations; computer network and software
architecture design consulting services, namely IT consulting services featuring the upgrading and modernization of legacy
computer, software, applications, and data systems; computer network and software architecture design consulting services,
namely IT consulting services featuring the modernization of legacy IT systems in the public health, social services, public safety,
licensing and permitting, and cybersecurity fields; Data and analytic consulting services for public sector organizations,
government organizations, health and human services organizations, public safety organizations, tax and revenue organizations,
education organizations, and licensing and regulatory organizations, namely, consulting services relating to data migration
services; Design, development, and implementation of analytic software applications, including business intelligence solutions,
data visualization tools, data search/query tools, investigative research applications, artificial intelligence (AI) and machine
learning (ML) solutions, and generative AI capabilities; Design, development, and implementation of data management and
governance software solutions, including software featuring data models, data warehouses/lakes, data mesh/fabric architectures,
graph and relational databases, synthetic data, extract/transform/load (ETL) pipelines, database and system administration
services, metadata assets, data sharing agreements, and data retrieval tools; Design, development, and implementation of
software for Machine Learning Operations (ML-Ops) pipelines for the development, deployment, and maintenance of AI and ML
models into operational systems; Design, development, and implementation of software applications featuring predictive models
to detect fraud and non- compliance; and Design, development, and implementation of software applications featuring predictive
models to optimize the allocation of compliance resources; none of the foregoing for use in the rendering of financial advisory
services, investment services, insurance services, employee benefits services, retirement services, or payroll services for
retirement plan sponsors |
