| Goods and Services | Software as a service (SaaS), data as a service (DaaS), and platform as a service (PaaS) services featuring non-downloadable computer software, including non-downloadable mobile applications, for use by the life sciences, pharmaceutical, biotechnology, medical device, and consumer products industries; Software as a service (SaaS), data as a service (DaaS) and platform as a service (PaaS) services featuring non-downloadable software using artificial intelligence (AI), generative artificial intelligence, large language models (LLMs), machine learning (ML), predictive analytics, data analytics, and intelligent software agents (bots) for use in customer relationship management (CRM), patient relationship management, sales force automation and effectiveness, marketing automation, managing, planning, and executing customer interactions, omnichannel communications, live events, virtual events, and hybrid events, clinical operations and clinical trial management, namely, managing, tracking, and organizing clinical trials, study startup, electronic trial master files (eTMF), site activation, randomization and trial supply management (RTSM), clinical trial disclosures, and clinical trial payments, clinical data management, namely, electronic data capture (EDC), building and managing clinical studies, aggregating, cleaning, and transforming clinical data from multiple sources, and capturing patient data, electronic clinical outcome assessments (eCOA), and patient-reported outcomes, regulatory affairs and regulatory information management (RIM), namely, managing, planning, tracking, and reporting on product registrations, submissions, health authority interactions, regulatory content, and submissions archives, quality management (QMS), namely, managing quality processes, GxP documents, compliant content, validation, validation management, and compliance training, laboratory information management (LIMS), namely, managing and optimizing Quality Control (QC) laboratory operations, ; batch release management, namely, the aggregation, review, and traceability of batch-related data and content, pharmacovigilance and drug safety, namely, adverse event management, managing safety content, safety signal detection and management, and advanced reporting and analysis, management of commercial, medical, and promotional content, including creation, review, approval, distribution, and digital asset management (DAM) of compliant promotional and medical materials, generating, managing, and providing privacy-safe analytics, namely, data analytics that connect advertising campaigns to business outcomes using health data in a privacy-safe way, and segmented analytics which connect healthcare marketers to their target audiences through advertising in a privacy-safe way, master data management (MDM) of customer, product, and reference data, territory and sales roster planning and alignment;; Providing an online, non-downloadable, searchable database featuring projected data and anonymous patient longitudinal data (APLD), including dispensed prescription claims, medical claims, and retail and non-retail medical products; Providing an online, non-downloadable, searchable database featuring projected prescription claims and medical claims at the health care provider (HCP), health care organization (HCO), ZIP, State, and National level for retail and non-retail medical products; Providing a low-code development platform and software development tools for building, customizing, extending, and integrating software applications; Providing an online, non-downloadable, searchable database featuring medical, scientific, and commercial data for scientific and medical research purposes, namely, data regarding clinical trials, medical research, healthcare providers (HCPs), healthcare organizations (HCOs), key opinion leaders (KOLs), and anonymized longitudinal patient data (APLD); Computer services, namely, integration of computer software and data; IT consulting services; Design and development of computer hardware and software; technical support services, namely, troubleshooting of computer software problems; Providing software as a service (SaaS), namely, featuring software for the access, management, organization, collaboration, and sharing of content, communications, electronic data, and information in the fields of customer relationship management (CRM), content management, and life sciences clinical trial document collection, management, and analysis; providing software as a service (SaaS) featuring software for document management; software as a service (SAAS) services featuring software for the collection, editing, managing, organizing, modifying, bookmarking, transmission storage and sharing of data and information; software as a service (SAAS) services featuring software for providing users the ability to create, modify, edit, share, manage, store, and view electronic media or information over the Internet or other communications network; software as a service (SAAS) for use in customer relationship management (CRM); software as a service (SAAS) for maintaining document control; software as a service (SAAS) services for document management and content management; software as a service (SAAS) featuring quality management software; providing temporary use of non-downloadable software used to perform quality control management of business operations; computer services, namely, providing temporary use of non-downloadable software for users to create, edit, manage, store, retrieve, access, track, profile, categorize, search, publish, archive, deliver, administer, modify and control files, text, images, electronic content, and data; platform as a service (PAAS) featuring computer software platforms for data management; computer services, namely, online portal services, namely, providing temporary use of on-line non-downloadable software development tools; platform as a service (PAAS) services featuring computer software platforms for use in the creation, development, operation and testing of software applications; all of the foregoing for the purposes of providing solutions for the management of clinical trial documents, regulatory documents and filings and submissions, quality management documentation and claims management documentation, and for the purposes of providing solutions for customer relationship management (CRM) |
