Trademark Overview
On Monday, May 13, 2024, a trademark application was filed for USAN with the United States Patent and Trademark Office. The USPTO has given the USAN trademark a serial number of 98546718. The federal status of this trademark filing is NON-FINAL ACTION - MAILED as of Saturday, November 30, 2024. This trademark is owned by United States Advanced Network, Inc.. The USAN trademark is filed in the Advertising, Business and Retail Services, Communication Services, Computer & Software Products & Electrical & Scientific Products, and Computer & Software Services & Scientific Services categories with the following description:
computer software for managing and controlling call center operations, including automated and predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems
communications services utilizing audio response and interactive voice processing technologies
advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer
Providing software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; online non-downloadable cloud based software for contact center management; online non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction
