| Serial Number | 78925898 |
| Word Mark | UNIFIED IP |
| Filing Date | Monday, July 10, 2006 |
| Status | 603 - ABANDONED - AFTER EX PARTE APPEAL |
| Status Date | Tuesday, February 17, 2009 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 13, 2006 |
| Primary Code | 009 |
| First Use Anywhere Date | Thursday, May 31, 2007 |
| First Use In Commerce Date | Thursday, May 31, 2007 |
| Party Name | Aspect Software, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Event Date | Event Description |
| Thursday, July 29, 2010 | ABANDONMENT NOTICE MAILED - AFTER EX PARTE APPEAL |
| Tuesday, February 17, 2009 | ABANDONMENT - AFTER EX PARTE APPEAL |
| Tuesday, September 8, 2009 | PETITION TO DIRECTOR DENIED |
| Tuesday, September 1, 2009 | ASSIGNED TO PETITION STAFF |
| Thursday, August 6, 2009 | PETITION TO DIRECTOR RECEIVED |
| Thursday, August 6, 2009 | UNRESPONSIVE/DUPLICATE PAPER RECEIVED |
| Thursday, August 6, 2009 | PAPER RECEIVED |
| Friday, February 20, 2009 | AMENDMENT TO USE PROCESSING COMPLETE |
| Friday, February 20, 2009 | USE AMENDMENT FILED |
| Thursday, February 19, 2009 | TEAS AMENDMENT OF USE RECEIVED |
| Friday, February 20, 2009 | ASSIGNED TO LIE |
| Thursday, February 19, 2009 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Tuesday, February 17, 2009 | EXPARTE APPEAL TERMINATED |
| Thursday, December 4, 2008 | EX PARTE APPEAL-REFUSAL AFFIRMED |
| Tuesday, September 2, 2008 | NOTIFICATION OF EXAMINERS STATEMENT E-MAILED |
| Tuesday, September 2, 2008 | EXAMINERS STATEMENT E-MAILED |
| Tuesday, September 2, 2008 | EXAMINERS STATEMENT - COMPLETED |
| Friday, July 4, 2008 | JURISDICTION RESTORED TO EXAMINING ATTORNEY |
| Monday, March 3, 2008 | NOTIFICATION OF SUBSEQUENT FINAL EMAILED |
| Monday, March 3, 2008 | CONTINUATION OF FINAL REFUSAL E-MAILED |
| Monday, March 3, 2008 | ACTION CONTINUING A FINAL - COMPLETED |
| Friday, February 1, 2008 | PAPER RECEIVED |
| Monday, February 25, 2008 | JURISDICTION RESTORED TO EXAMINING ATTORNEY |
| Wednesday, January 9, 2008 | ASSIGNED TO EXAMINER |
| Thursday, January 3, 2008 | JURISDICTION RESTORED TO EXAMINING ATTORNEY |
| Tuesday, December 4, 2007 | EX PARTE APPEAL-INSTITUTED |
| Friday, November 30, 2007 | PETITION GRANTED - TTAB APPEAL FILED |
| Thursday, October 4, 2007 | EXPARTE APPEAL RECEIVED AT TTAB |
| Tuesday, October 2, 2007 | ASSIGNED TO PETITION STAFF |
| Friday, September 21, 2007 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, September 19, 2007 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, September 19, 2007 | PETITION TO REVIVE-RECEIVED |
| Wednesday, September 19, 2007 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, September 19, 2007 | TEAS PETITION TO REVIVE RECEIVED |
| Sunday, March 18, 2007 | FINAL REFUSAL E-MAILED |
| Sunday, March 18, 2007 | FINAL REFUSAL WRITTEN |
| Thursday, February 22, 2007 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 22, 2007 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, February 22, 2007 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, December 21, 2006 | NON-FINAL ACTION E-MAILED |
| Thursday, December 21, 2006 | NON-FINAL ACTION WRITTEN |
| Friday, December 8, 2006 | ASSIGNED TO EXAMINER |
| Thursday, July 13, 2006 | NEW APPLICATION ENTERED IN TRAM |