| Serial Number | 97819948 |
| Word Mark | TRUSTERA |
| Filing Date | Thursday, March 2, 2023 |
| Status | 730 - FIRST EXTENSION - GRANTED |
| Status Date | Tuesday, November 5, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 19, 2024 |
| Goods and Services | Providing online non-downloadable software for data encryption in the field of security; Providing online non-downloadable software for securing and protecting data and information; Providing online non-downloadable software for mitigating payment card information (PCI) exposure risk; Providing online non-downloadable software for use in reducing and preventing disclosure of personally identifiable information and fraud; Providing online non-downloadable software for use in enhancing customer interactions and efficiency of such interactions; Providing online non-downloadable software for use in improving customer agent efficiencies using auto-insertion of redacted customer data and information; Providing online non-downloadable software, namely, speech-to-text transcription and redaction technology for use in assisting customer agents; Providing online non-downloadable software for use in analyzing call data; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information, namely, payment card information (PCI) and protected health information (PHI); Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information in customer call transcripts; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information to reduce fraud; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information using artificial intelligence and speech-to-text transcription technology; Providing online non-downloadable software using artificial intelligence to record, transcribe, and redact sensitive personal information shared during conversations between agents and customers |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 22, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Interactions LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Franklin, MA 02038 |
| Party Name | Interactions LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Franklin, MA 02038 |
| Event Date | Event Description |
| Monday, March 6, 2023 | NEW APPLICATION ENTERED |
| Wednesday, March 22, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, November 30, 2023 | ASSIGNED TO EXAMINER |
| Monday, December 4, 2023 | NON-FINAL ACTION WRITTEN |
| Monday, December 4, 2023 | NON-FINAL ACTION E-MAILED |
| Monday, December 4, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, January 19, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, January 19, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, January 20, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, February 9, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 28, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, February 28, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, March 19, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, March 19, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, May 14, 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, November 5, 2024 | SOU TEAS EXTENSION RECEIVED |
| Tuesday, November 5, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, November 5, 2024 | SOU EXTENSION 1 FILED |
| Tuesday, November 5, 2024 | SOU EXTENSION 1 GRANTED |