TRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS Trademark

Trademark Overview

On Thursday, April 7, 2005, a trademark application was filed for TRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS with the United States Patent and Trademark Office. The USPTO has given the TRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS trademark a serial number of 78603846. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, July 5, 2013. This trademark is owned by Concerto Software, Inc.. The TRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising and Business and Retail Services categories with the following description:

Computer software for managing and routing customer contact via telephone, e-mail, Internet and fax; computer software for generating contact center reports, responding to inbound and outbound telephone calls and creating desktop automation tools

Business consultation in the field of customer contact centers via automated centers for sending and receiving messages through multiple channels
transforming the way companies interact with their customers

General Information

Serial Number78603846
Word MarkTRANSFORMING THE WAY COMPANIES INTERACT WITH THEIR CUSTOMERS
Filing DateThursday, April 7, 2005
Status710 - CANCELLED - SECTION 8
Status DateFriday, July 5, 2013
Registration Number3178375
Registration DateTuesday, November 28, 2006
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, January 3, 2006

Trademark Statements

Goods and ServicesComputer software for managing and routing customer contact via telephone, e-mail, Internet and fax; computer software for generating contact center reports, responding to inbound and outbound telephone calls and creating desktop automation tools
Goods and ServicesBusiness consultation in the field of customer contact centers via automated centers for sending and receiving messages through multiple channels

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, July 5, 2013
Primary Code009
First Use Anywhere DateSunday, May 1, 2005
First Use In Commerce DateSunday, May 1, 2005
International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, July 5, 2013
Primary Code035
First Use Anywhere DateSunday, May 1, 2005
First Use In Commerce DateSunday, May 1, 2005

Trademark Owner History

Party NameASPECT SOFTWARE, INC.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressWESTFORD, MA 01886
Party NameASPECT SOFTWARE, INC.
Party Type21 - New Owner After Publication
Legal Entity Type03 - Corporation
AddressWESTFORD, MA 01886
Party NameConcerto Software, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressWestford, MA 01886
Party NameConcerto Software, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressWestford, MA 01886

Trademark Events

Event DateEvent Description
Wednesday, December 3, 2014ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, July 5, 2013CANCELLED SEC. 8 (6-YR)
Wednesday, June 16, 2010ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, June 9, 2010ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, November 28, 2006REGISTERED-PRINCIPAL REGISTER
Friday, October 20, 2006LAW OFFICE REGISTRATION REVIEW COMPLETED
Friday, October 13, 2006ASSIGNED TO LIE
Thursday, October 12, 2006ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Wednesday, October 11, 2006STATEMENT OF USE PROCESSING COMPLETE
Wednesday, September 13, 2006USE AMENDMENT FILED
Wednesday, September 13, 2006TEAS STATEMENT OF USE RECEIVED
Wednesday, August 30, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 16, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, July 19, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, March 28, 2006NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, January 3, 2006PUBLISHED FOR OPPOSITION
Wednesday, December 14, 2005NOTICE OF PUBLICATION
Tuesday, November 15, 2005LAW OFFICE PUBLICATION REVIEW COMPLETED
Thursday, November 10, 2005ASSIGNED TO LIE
Friday, November 4, 2005EXAMINER'S AMENDMENT MAILED
Friday, November 4, 2005APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, November 4, 2005EXAMINERS AMENDMENT -WRITTEN
Friday, November 4, 2005ASSIGNED TO EXAMINER
Thursday, April 14, 2005NEW APPLICATION ENTERED IN TRAM

Related Keywords

customers their interact companies transforming contact telephone computer software customer centers field consultation automated tools