| Serial Number | 98674697 |
| Word Mark | TRAMPOLINEAI |
| Filing Date | Tuesday, July 30, 2024 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Monday, March 10, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 1, 2025 |
| Goods and Services | Downloadable chatbot software using artificial intelligence (AI) for providing virtual assistants, leverage voice, and stimulate conversations in healthcare contact centers; Downloadable chatbot software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing QA results and any analytics on all interaction(s) for use in contact center management for healthcare contact centers; Downloadable computer software for use in customer relationship management (CRM) for healthcare contact centers; Downloadable computer software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Downloadable computer software for use in providing Contact Center Analytics and Reporting of data to third parties; Downloadable computer software for agent onboarding training and training simulation; Downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Downloadable speech recognition software |
| Goods and Services | Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Providing on-line non downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for agent onboarding in contact center management for healthcare contact centers; Providing temporary use of on-line non-downloadable cloud computing software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management and customer relationship management for healthcare contact centers; Providing temporary use of online non downloadable chatbot software using artificial intelligence (AI) for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Software as a service (SAAS) services featuring software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Software as a service (SAAS) services featuring software for use as Contact Center as a Service (CCaaS), namely, software for providing agents workflow process steps; Software as a service (SAAS) services featuring software for Contact Center Analytics and Reporting of data to third parties; Software as a service (SAAS) services featuring software for providing speech and interaction analytics; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for providing virtual assistant that leverage voice and stimulate conversations in health care contact centers |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, July 30, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, July 30, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | TRAMPOLINE, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | New York, NY 10003 |
| Event Date | Event Description |
| Wednesday, July 31, 2024 | NEW APPLICATION ENTERED |
| Thursday, January 16, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, February 6, 2025 | ASSIGNED TO EXAMINER |
| Thursday, February 6, 2025 | NON-FINAL ACTION WRITTEN |
| Thursday, February 6, 2025 | NON-FINAL ACTION E-MAILED |
| Thursday, February 6, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, March 4, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, March 4, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, March 4, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, March 5, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |