| Serial Number | 78020431 |
| Word Mark | TOTALIT CEM |
| Filing Date | Wednesday, August 9, 2000 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Monday, September 24, 2001 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Disclaimer with Predetermined Text | CUSTOMER EXPERIENCE MANAGEMENT |
| Description of Mark | The mark consists of the word 'TOTALI' in lower case letters followed by a stylized 'T' with a 3-Dimensional representation of a sphere located on the right side of the 'T' followed by the letters 'CEM' in capital letters. The words 'EXPERIENCE THE DIFFERENCE' in lower case letters are located under the word 'TOTALI' and the words 'CUSTOMER EXPERIENCE MANAGEMENT' in lower case letters are located under the letters 'CEM. |
| Goods and Services | customer service call center related services, namely, consultation in the field of design of customer service call centers and on-line customer interaction service centers; customer service call center and on-line customer interaction service center design for others including voice, data, text, graphics, video and real time customer-agent interaction via the global computer network |
| Lining/Stippling Statement | The stippling is for shading purposes only. |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, September 8, 2000 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Excell Agent Services, L.L.C. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Tempe, AZ 85281 |
| Event Date | Event Description |
| Monday, September 24, 2001 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Thursday, January 25, 2001 | NON-FINAL ACTION MAILED |
| Thursday, January 11, 2001 | ASSIGNED TO EXAMINER |