TOTAL KNOWLEDGE MANAGEMENT Trademark
Trademark Overview
On Thursday, May 26, 2022, a trademark application was filed for TOTAL KNOWLEDGE MANAGEMENT with the United States Patent and Trademark Office. The USPTO has given the TOTAL KNOWLEDGE MANAGEMENT trademark a serial number of 97430226. The federal status of this trademark filing is SECOND EXTENSION - GRANTED as of Tuesday, June 11, 2024. This trademark is owned by eGain Corporation. The TOTAL KNOWLEDGE MANAGEMENT trademark is filed in the Advertising, Business and Retail Services and Computer & Software Services & Scientific Services categories with the following description:
Providing business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support
Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support
General Information
| Serial Number | 97430226 |
| Word Mark | TOTAL KNOWLEDGE MANAGEMENT |
| Filing Date | Thursday, May 26, 2022 |
| Status | 731 - SECOND EXTENSION - GRANTED |
| Status Date | Tuesday, June 11, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 18, 2023 |
Trademark Statements
| Goods and Services | Providing business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support |
| NOT AVAILABLE | "KNOWLEDGE MANAGEMENT" |
| Goods and Services | Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support |
Classification Information
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, June 2, 2022 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, June 2, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | eGain Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Sunnyvale, CA 94089 |
| Party Name | eGain Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Sunnyvale, CA 94089 |
Trademark Events
| Event Date | Event Description |
| Monday, May 30, 2022 | NEW APPLICATION ENTERED |
| Thursday, June 2, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, March 14, 2023 | ASSIGNED TO EXAMINER |
| Wednesday, March 15, 2023 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, March 15, 2023 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, March 15, 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, March 15, 2023 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, March 15, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 29, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, April 18, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, April 18, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, June 13, 2023 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, December 4, 2023 | SOU TEAS EXTENSION RECEIVED |
| Monday, December 4, 2023 | SOU EXTENSION 1 FILED |
| Monday, December 4, 2023 | SOU EXTENSION 1 GRANTED |
| Wednesday, December 6, 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, June 11, 2024 | SOU TEAS EXTENSION RECEIVED |
| Tuesday, June 11, 2024 | SOU EXTENSION 2 FILED |
| Tuesday, June 11, 2024 | SOU EXTENSION 2 GRANTED |
| Thursday, August 15, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Thursday, December 5, 2024 | SOU TEAS EXTENSION RECEIVED |
