THE GUARDSMARK PROMISE 1. CUSTOMER DISSATISFACTION 2. SERVICE RECOVERY 3. EXCEED EXPECTATIONS Trademark

Trademark Overview


On Monday, November 27, 1995, a trademark application was filed for THE GUARDSMARK PROMISE 1. CUSTOMER DISSATISFACTION 2. SERVICE RECOVERY 3. EXCEED EXPECTATIONS with the United States Patent and Trademark Office. The USPTO has given the THE GUARDSMARK PROMISE 1. CUSTOMER DISSATISFACTION 2. SERVICE RECOVERY 3. EXCEED EXPECTATIONS trademark a serial number of 75023988. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, October 22, 2021. This trademark is owned by GUARDSMARK, INC.. The THE GUARDSMARK PROMISE 1. CUSTOMER DISSATISFACTION 2. SERVICE RECOVERY 3. EXCEED EXPECTATIONS trademark is filed in the Advertising, Business and Retail Services and Computer & Software Services & Scientific Services categories with the following description:

inventory control services; business management consulting services, investigation services, and administrative services

monitoring of security systems, fire alarms; security guard services; medical assistance services; emergency medical services; civil protection services; security inspection services, namely, inspection of buidlings, parking lots, vehicles, persons, personal belongings, fire and security alarms, systems and equipment, and storage facilities for safety, security and health hazards, fire protection, hazardous waste handling, storage and disposal, and observation and reporting of criminal activity; and concierge services
the guardsmark promise 1. customer dissatisfaction 2. service recovery 3. exceed expectations

General Information


Serial Number75023988
Word MarkTHE GUARDSMARK PROMISE 1. CUSTOMER DISSATISFACTION 2. SERVICE RECOVERY 3. EXCEED EXPECTATIONS
Filing DateMonday, November 27, 1995
Status710 - CANCELLED - SECTION 8
Status DateFriday, October 22, 2021
Registration Number2151195
Registration DateTuesday, April 14, 1998
Mark Drawing3T13 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s)
Published for Opposition DateTuesday, October 22, 1996

Trademark Statements


Pseudo MarkTHE GUARDS MARK PROMISE
Goods and Servicesinventory control services; business management consulting services, investigation services, and administrative services
Disclaimer with Predetermined Text"CUSTOMER DISSATISFACTION", "SERVICE RECOVERY", and "EXCEED EXPECTATIONS"
Goods and Servicesmonitoring of security systems, fire alarms; security guard services; medical assistance services; emergency medical services; civil protection services; security inspection services, namely, inspection of buidlings, parking lots, vehicles, persons, personal belongings, fire and security alarms, systems and equipment, and storage facilities for safety, security and health hazards, fire protection, hazardous waste handling, storage and disposal, and observation and reporting of criminal activity; and concierge services

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, October 22, 2021
Primary Code035
First Use Anywhere DateFriday, April 5, 1996
First Use In Commerce DateFriday, April 5, 1996

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, October 22, 2021
Primary Code042
First Use Anywhere DateFriday, April 5, 1996
First Use In Commerce DateFriday, April 5, 1996

Trademark Owner History


Party NameGUARDSMARK, LLC
Party Type31 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressMEMPHIS, TN 38103

Party NameGUARDSMARK, INC.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressMemphis, TN 38103

Party NameGUARDSMARK, INC.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressMemphis, TN 38103

Party NameGUARDSMARK, INC.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressMemphis, TN 38103

Trademark Events


Event DateEvent Description
Wednesday, March 6, 2024ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, October 22, 2021CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9
Wednesday, June 9, 2021ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, May 12, 2021ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, April 14, 2021ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, April 14, 2017COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Friday, November 11, 2016ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, November 11, 2016TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, August 5, 2015ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, October 29, 2008NOTICE OF DESIGN SEARCH CODE MAILED
Wednesday, February 6, 2008REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Wednesday, February 6, 2008REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Wednesday, February 6, 2008ASSIGNED TO PARALEGAL
Monday, February 4, 2008TEAS SECTION 8 & 9 RECEIVED
Friday, May 4, 2007CASE FILE IN TICRS
Friday, May 14, 2004REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Thursday, April 8, 2004REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED
Thursday, April 8, 2004TEAS SECTION 8 & 15 RECEIVED
Tuesday, April 14, 1998REGISTERED-PRINCIPAL REGISTER
Monday, February 2, 1998ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Thursday, January 8, 1998CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, December 2, 1997CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, May 29, 1997NON-FINAL ACTION MAILED
Friday, May 2, 1997STATEMENT OF USE PROCESSING COMPLETE
Friday, May 2, 1997SOU EXTENSION 1 GRANTED
Tuesday, March 25, 1997USE AMENDMENT FILED
Tuesday, March 25, 1997SOU EXTENSION 1 FILED
Tuesday, January 14, 1997NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, October 22, 1996PUBLISHED FOR OPPOSITION
Friday, September 20, 1996NOTICE OF PUBLICATION
Monday, August 5, 1996APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, July 26, 1996EXAMINER'S AMENDMENT MAILED
Thursday, July 25, 1996PREVIOUS ALLOWANCE COUNT WITHDRAWN
Wednesday, July 3, 1996APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, June 26, 1996EXAMINER'S AMENDMENT MAILED
Sunday, May 19, 1996ASSIGNED TO EXAMINER