Goods and Services | Software as a Service (SaaS) services featuring proprietary software utilizing artificial cognitive intelligence and virtualization for automatically and autonomously responding to user-defined search queries relating to diagnosing and resolving problems with IT infrastructure computer hardware and software, and for providing computerized database management related thereto; providing temporary use of on-line, non-downloadable search engine software and web search engine applications for searching the Internet and proprietary databases for information, said software incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing temporary use of on-line, non-downloadable educational software and educational web applications featuring instruction in utilizing technical support or help desk services enabled by artificial intelligence; computer services for others, namely, software programming, and software design and development in the fields of cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of computer hardware and software applications systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, computer system administration for others incorporating, using, and featuring cognitive intelligence, artificial intelligence, and virtualization; data automation and collection service using proprietary software to evaluate, analyze and collect service data incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and onsite management of the information technology systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, troubleshooting and resolution of customers' computer software problems incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; consulting in the field of information technology relating to installation, maintenance and repair of computer software utilizing cognitive intelligence and artificial intelligence; computer technology support services, namely, help desk services using cognitive intelligence and artificial intelligence; technical support services, namely, help desk services for troubleshooting in the nature of diagnosing computer software problems utilizing cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, remote infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems utilizing cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems and applications of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; cloud computing featuring software for cloud storage of electronic data, computer network management, computer hardware management, cloud computing network architecture design and maintenance, and for monitoring public and private cloud computing IT and application systems of others and generating reports related thereto, the foregoing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing virtual computer systems and virtual computer environments through cloud computing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization |