| Serial Number | 75629788 |
| Word Mark | SYMON |
| Filing Date | Thursday, January 21, 1999 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, August 21, 2015 |
| Registration Number | 2918295 |
| Registration Date | Tuesday, January 18, 2005 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, October 26, 2004 |
| Certificate of Correction for Registration | In the statement, Column 1, line 9 After Availability , [comma] should be inserted. |
| Goods and Services | COMPUTER SERVERS, COMPUTER HARDWARE AND COMPUTER SOFTWARE USED FOR MONITORING AUTOMATIC CALL DISTRIBUTORS FOR STATUS OF CALL QUEUES, WAIT TIMES, CALL STATION AVAILABILITY, CALL STATION MANPOWER, AVERAGE CALL TIMES AND RELATED CALL STATISTICS; FOR MONITORING THE STATUS OF COMPUTER SYSTEMS AND COMPUTER NETWORKS FOR SYSTEM DEGRADATION, SYSTEM FAILURE OR SPECIFIED EVENTS; FOR TRANSMITTING THE AUTOMATIC CALL DISTRIBUTOR, COMPUTER SYSTEM AND COMPUTER NETWORK STATUS TO ELECTRONIC SCROLLING MESSAGE DISPLAY SCREENS, DESKTOP DISPLAY UNITS, LED PANEL DISPLAY SCREENS AND PAGERS; AND FOR STORING THE INFORMATION IN DATABASES FOR MANAGEMENT REPORTING AND PLANNING TOOLS; ELECTRONIC SCROLLING MESSAGE DISPLAY SCREENS, ELECTRONIC DESKTOP DISPLAY UNITS AND LED PANEL DISPLAY SCREENS FOR DISPLAYING THE AFOREMENTIONED STATUS MESSAGES; COMPUTER SOFTWARE USED FOR SCHEDULING PERSONNEL; COMPUTER SOFTWARE USED FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY, SOFTWARE FOR RECEIVING CUSTOMER CONTACTS IN THE NATURE OF TELEPHONE, ELECTRONIC MAIL, FACSIMILE, VOICE OVER INTERNET PROTOCOL AND WEB CHAT, DELIVERING THE CONTACT TO AGENTS BASED UPON AGENTS AVAILABILITY AND SKILLS AND PROVIDING AUTOMATIC ELECTRONIC MAIL RESPONSES WHEN APPROPRIATE; REAL TIME MESSAGING SOFTWARE THAT PROVIDES INSTANT GROUP POLLING, MEETING NOTIFICATION, ALLOWING THE RECEIVER OF THE MESSAGE TO GIVE PREDEFINED RESPONSES AND ENABLES CHAT ROOM DISCUSSION OVER A LOCAL NETWORK; AND SOFTWARE FOR TRACKING CUSTOMER PURCHASE HISTORY AND CUSTOMER COMPLAINTS AND INSTRUCTION MANUALS, SOLD AS A UNIT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 21, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | Sunday, November 30, 1980 |
| First Use In Commerce Date | Sunday, November 30, 1980 |
| Party Name | RMG ENTERPRISE SOLUTIONS, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | DALLAS, TX 75001 |
| Party Name | Symon Communications, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Plano, TX 75074 |
| Party Name | Symon Communications, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Sugar Land, TX 77478 |
| Party Name | Symon Communications, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Sugar Land, TX 77478 |
| Event Date | Event Description |
| Friday, August 21, 2015 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |
| Wednesday, May 13, 2015 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, March 12, 2014 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, January 13, 2011 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Wednesday, January 12, 2011 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, October 25, 2006 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Friday, May 27, 2005 | CORRECTION UNDER SECTION 7 ¿ PROCESSED |
| Thursday, May 26, 2005 | ASSIGNED TO PARALEGAL |
| Thursday, February 3, 2005 | SEC 7 REQUEST FILED |
| Thursday, February 3, 2005 | PAPER RECEIVED |
| Tuesday, January 18, 2005 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, October 26, 2004 | PUBLISHED FOR OPPOSITION |
| Wednesday, October 6, 2004 | NOTICE OF PUBLICATION |
| Tuesday, August 17, 2004 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Monday, August 16, 2004 | ASSIGNED TO LIE |
| Friday, August 6, 2004 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, July 7, 2003 | CASE FILE IN TICRS |
| Wednesday, January 24, 2001 | LETTER OF SUSPENSION MAILED |
| Friday, January 12, 2001 | ASSIGNED TO EXAMINER |
| Thursday, January 4, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, October 17, 2000 | NON-FINAL ACTION MAILED |
| Monday, September 25, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, March 20, 2000 | NON-FINAL ACTION MAILED |
| Thursday, January 27, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, August 18, 1999 | NON-FINAL ACTION MAILED |
| Tuesday, August 10, 1999 | ASSIGNED TO EXAMINER |
| Thursday, July 29, 1999 | ASSIGNED TO EXAMINER |
| Tuesday, July 20, 1999 | ASSIGNED TO EXAMINER |