SUSIE-Q Trademark
Trademark Overview
On Tuesday, November 5, 2024, a trademark application was filed for SUSIE-Q with the United States Patent and Trademark Office. The USPTO has given the SUSIE-Q trademark a serial number of 98838281. The federal status of this trademark filing is NON-FINAL ACTION - MAILED as of Friday, May 30, 2025. This trademark is owned by SERVICE QUALITY MEASUREMENT GROUP INC.. The SUSIE-Q trademark is filed in the Advertising, Business and Retail Services category with the following description:
Interactive voice assistant survey services; interactive voice response survey services; interactive virtual assistant survey services; intelligent virtual assistant survey services; interactive virtual agent survey services; intelligent natural language understanding services for conducting surveys and survey invitations; survey services performed via interactive voice systems designed to simulate human conversation and use speech recognition and natural language processing; conducting surveys among the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; conducting business surveys; conducting market surveys...
General Information
| Serial Number | 98838281 |
| Word Mark | SUSIE-Q |
| Filing Date | Tuesday, November 5, 2024 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Friday, May 30, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Pseudo Mark | SUSIE Q |
| Goods and Services | Interactive voice assistant survey services; interactive voice response survey services; interactive virtual assistant survey services; intelligent virtual assistant survey services; interactive virtual agent survey services; intelligent natural language understanding services for conducting surveys and survey invitations; survey services performed via interactive voice systems designed to simulate human conversation and use speech recognition and natural language processing; conducting surveys among the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; conducting business surveys; conducting market surveys; conducting employee surveys for others; conducting online business management research surveys |
Classification Information
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, November 5, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | SERVICE QUALITY MEASUREMENT GROUP INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Vernon, BC V1T2H1
CA |
Trademark Events
| Event Date | Event Description |
| Tuesday, November 5, 2024 | NEW APPLICATION ENTERED |
| Friday, May 2, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, May 5, 2025 | ASSIGNED TO EXAMINER |
| Friday, May 30, 2025 | NON-FINAL ACTION WRITTEN |
| Friday, May 30, 2025 | NON-FINAL ACTION E-MAILED |
| Friday, May 30, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
