SUPPORT PORTAL Trademark
Trademark Overview
On Tuesday, September 3, 2002, a trademark application was filed for SUPPORT PORTAL with the United States Patent and Trademark Office. The USPTO has given the SUPPORT PORTAL trademark a serial number of 78160087. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Friday, October 31, 2003. This trademark is owned by The Digiticians, LLC. The SUPPORT PORTAL trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:
AN INTERNET-BASED COMMUNICATION TOOL FOR PROVIDING ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, AND CUSTOMER SUPPORT INFORMATION RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY COMPUTER SERVICES INCLUDING DESKTOP, LAPTOP, NETWORK, AND PERIPHERAL EQUIPMENT MAINTENANCE, ERROR MONITORING AND CONFLICT RESOLUTION, REMOTE SOFTWARE INSTALLATION AND CONFIGURATION, DISTRIBUTION OF ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, ASSET MANAGEMENT AND CUSTOMER SERVICE AND SUPPORT INFORMATION FOR FACILITATING COLLABORATION OF SUPPORT PROFESSIONALS AND END-USERS AND ROUTING OF CUSTOMER SERVICE AND SUPPORT REQUESTS FOR TRACKING AND GENERATING USAGE AND TREND RECORDS AND REPORTS FOR CUSTOMER SERVICE AND SUPPORT, FINANCIAL TRANSACTIONS REGARDING USAGE OF THE COMPANY SOLUTION, INCLUDING BILLING AND ACCOUNTING OF CUSTOMER SERVICE AND SUPPORT, AND FOR RESOLUTION OF CUSTOMER SERVICE AND SUPPORT ISSUES RELATED TO CO...
General Information
| Serial Number | 78160087 |
| Word Mark | SUPPORT PORTAL |
| Filing Date | Tuesday, September 3, 2002 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Friday, October 31, 2003 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Goods and Services | AN INTERNET-BASED COMMUNICATION TOOL FOR PROVIDING ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, AND CUSTOMER SUPPORT INFORMATION RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY COMPUTER SERVICES INCLUDING DESKTOP, LAPTOP, NETWORK, AND PERIPHERAL EQUIPMENT MAINTENANCE, ERROR MONITORING AND CONFLICT RESOLUTION, REMOTE SOFTWARE INSTALLATION AND CONFIGURATION, DISTRIBUTION OF ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, ASSET MANAGEMENT AND CUSTOMER SERVICE AND SUPPORT INFORMATION FOR FACILITATING COLLABORATION OF SUPPORT PROFESSIONALS AND END-USERS AND ROUTING OF CUSTOMER SERVICE AND SUPPORT REQUESTS FOR TRACKING AND GENERATING USAGE AND TREND RECORDS AND REPORTS FOR CUSTOMER SERVICE AND SUPPORT, FINANCIAL TRANSACTIONS REGARDING USAGE OF THE COMPANY SOLUTION, INCLUDING BILLING AND ACCOUNTING OF CUSTOMER SERVICE AND SUPPORT, AND FOR RESOLUTION OF CUSTOMER SERVICE AND SUPPORT ISSUES RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, September 17, 2002 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, July 1, 2002 |
| First Use In Commerce Date | Thursday, August 1, 2002 |
Trademark Owner History
| Party Name | The Digiticians, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Waltham, MA 02451 |
Trademark Events
| Event Date | Event Description |
| Friday, October 31, 2003 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Saturday, March 22, 2003 | NON-FINAL ACTION E-MAILED |
| Tuesday, February 11, 2003 | ASSIGNED TO EXAMINER |
