SUPPORT DX Trademark
Trademark Overview
On Monday, December 18, 2023, a trademark application was filed for SUPPORT DX with the United States Patent and Trademark Office. The USPTO has given the SUPPORT DX trademark a serial number of 98319473. The federal status of this trademark filing is PUBLICATION/ISSUE REVIEW COMPLETE as of Thursday, November 7, 2024. This trademark is owned by Konica Minolta Business Solutions U.S.A., Inc.. The SUPPORT DX trademark is filed in the Computer & Software Products & Electrical & Scientific Products and Computer & Software Services & Scientific Services categories with the following description:
Downloadable computer software for workflow automation, support handling, and ticketing; downloadable computer software for telemetry monitoring; downloadable software for workflow automation, support handling, and ticketing
Providing temporary use of non-downloadable cloud-based computer software for workflow automation, support handling, and ticketing; providing temporary use of non-downloadable augmented reality computer software for integration with Augmented Reality platform; providing temporary use of non-downloadable computer software for telemetry monitoring; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support ticket handling and management services in connection with computer software; IT integration services, namely, comprising the integration of artificial intelligence, augmented reality technologies, and remote service platform capabilities into existing software platforms, specifically for enabling use to perform one-click firmware updates of computer hardware and peripherals; cloud computing services featuring software for workflow automation, support handling, and ticketing; customer support services invol...
General Information
| Serial Number | 98319473 |
| Word Mark | SUPPORT DX |
| Filing Date | Monday, December 18, 2023 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Thursday, November 7, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 5 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | Tuesday, November 26, 2024 |
Trademark Statements
| Description of Mark | The mark consists of the stylized letters "DX" with the letter "X" overlapping the "D", and the word "SUPPORT" in stylized font type displayed in a smaller font in the middle of the letter "D". |
| Goods and Services | Downloadable computer software for workflow automation, support handling, and ticketing; downloadable computer software for telemetry monitoring; downloadable software for workflow automation, support handling, and ticketing |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| NOT AVAILABLE | "SUPPORT" |
| Goods and Services | Providing temporary use of non-downloadable cloud-based computer software for workflow automation, support handling, and ticketing; providing temporary use of non-downloadable augmented reality computer software for integration with Augmented Reality platform; providing temporary use of non-downloadable computer software for telemetry monitoring; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support ticket handling and management services in connection with computer software; IT integration services, namely, comprising the integration of artificial intelligence, augmented reality technologies, and remote service platform capabilities into existing software platforms, specifically for enabling use to perform one-click firmware updates of computer hardware and peripherals; cloud computing services featuring software for workflow automation, support handling, and ticketing; customer support services involving the integration of remote service platforms to enable one-click firmware updates for networked computer devices; providing temporary use of non-downloadable augmented reality software for integration with Augmented Reality platform |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 18, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 18, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | Konica Minolta Business Solutions U.S.A., Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Ramsey, NJ 07446 |
Trademark Events
| Event Date | Event Description |
| Monday, December 18, 2023 | NEW APPLICATION ENTERED |
| Tuesday, March 26, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, July 16, 2024 | ASSIGNED TO EXAMINER |
| Tuesday, August 6, 2024 | NON-FINAL ACTION WRITTEN |
| Tuesday, August 6, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, August 6, 2024 | NON-FINAL ACTION E-MAILED |
| Wednesday, October 23, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, October 23, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, October 23, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, November 1, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, November 1, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Friday, November 1, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Friday, November 1, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Friday, November 1, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, November 20, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
