| Serial Number | 99454257 |
| Word Mark | SUBMIND AI |
| Filing Date | Tuesday, October 21, 2025 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Saturday, April 11, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| NOT AVAILABLE | "AI" |
| Goods and Services | Software as a service (SaaS) featuring software using artificial intelligence for customer support automation, namely, real-time support ticket resolution, smart escalation of support tickets, thread summarization, and sentiment detection; SaaS featuring software for account management, namely, proactive customer check-ins, generating customer profiles with sentiment scores and summarized interactions, suggested action items, meeting preparation, and smart scheduling; SaaS featuring software for sales tracking and opportunity detection, namely, silent opportunity identification, deal stage tracking, and follow-up suggestions; SaaS featuring software for dynamic prompt configuration by administrators, namely, defining custom prompts, guardrails, pre-approved language, tone, timing, and context-specific AI behavior; SaaS featuring software for multi-agent workflow automation and dashboard interaction, namely, live tracking of Submind agent status and activity across support, account management, and sales functions; providing temporary use of non-downloadable software for customer operations automation, namely, real-time support ticket resolution, autonomous account engagement, calendar and meeting summary automation, lead recovery and proactive sales alerts, customer risk scoring, and churn prediction; computer network configuration services in the nature of a prompt configurator that allows business users to set predefined AI actions, messaging, tone, timing, and guardrails for autonomous responses. |
| Goods and Services | Downloadable computer software featuring artificial intelligence for use in customer support automation, account management, sales engagement and pipeline tracking, meeting preparation and scheduling, email and communication enhancement, CRM augmentation, intelligent customer profiling, automated customer sentiment scoring, and ticket resolution via natural language processing; downloadable computer software featuring artificially intelligent bots and virtual agents for use in customer service response generation, monitoring and alerting on client activity, automated email drafting, escalation detection, follow-up recommendations, and timing optimization; downloadable computer software for displaying AI-generated insights, actions, status feeds, customer profiles, watchlists, and engagement metrics on dashboards and LCD screens. |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 21, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 21, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | SUBMIND AI, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Brentwood, TN 37027 US |
| Event Date | Event Description |
| Tuesday, October 21, 2025 | NEW APPLICATION ENTERED |
| Tuesday, October 21, 2025 | APPLICATION FILING RECEIPT MAILED |
| Wednesday, February 11, 2026 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Sunday, March 8, 2026 | ASSIGNED TO EXAMINER |
| Wednesday, March 25, 2026 | NON-FINAL ACTION WRITTEN |
| Wednesday, March 25, 2026 | NON-FINAL ACTION E-MAILED |
| Wednesday, March 25, 2026 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, March 27, 2026 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, March 27, 2026 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, March 27, 2026 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Saturday, April 11, 2026 | NON-FINAL ACTION WRITTEN |
| Saturday, April 11, 2026 | NON-FINAL ACTION E-MAILED |
| Saturday, April 11, 2026 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |