| Serial Number | 76555555 |
| Word Mark | STRATEGIC CONVERGENCE |
| Filing Date | Friday, October 31, 2003 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Friday, June 22, 2007 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, March 29, 2005 |
| Goods and Services | computer hardware and software for transmission and routing of voice and data for use with computer systems, computer telephony, call contact center operations; computer hardware and software for managing both inbound and outbound calls in a blended environment in contact center operations; computer hardware and software for managing and controlling call contact center operations; computer hardware and software for customer relationship management at call centers operations, namely, managing, monitoring and tracking communications and transactions, assessing the skills of employees and management of the allocation of those employees within the business, statistics reporting, providing marketing research, placing telephone calls for direct marketing and for sales campaign management, providing lists of purchasers interested in purchasing goods and services and managing those lists, contact management, liability management, risk management, tracking the amount of business transacted during a given period of time |
| Goods and Services | business management and consultation services in the field of call contact center operations and call contact center applications; inbound and outbound telephone call contact center services provided for others; telemarketing center services performed for others; operating for others computerized customer service contact center for processing customer communications via telephone, fax, e-mail, web chat, web callback, web call through, and video; business services in the nature of operating telephone call centers for others; providing customer services in the field of telephone call centers for others; telephone order-taking services for others; order fulfillment services; management of telephone call centers for others; providing consulting services to others in the field of call center operations |
| Goods and Services | installation and maintenance of computer hardware; installation of computer and telephony networks, namely, call contact centers; maintenance and repair of computer networks and telephony networks, namely, call contact centers |
| Goods and Services | telecommunications services, namely, providing telephonic call routing services for call center operations allowing automatic distribution of inbound and outbound calls; call center telecommunications services in the nature of providing inbound and outbound teleservices to others, namely, telephone communications services |
| Goods and Services | educational services, namely, providing training in operational procedures of call center operations; providing consultation and training to others in the field of call center operations |
| Goods and Services | installation and maintenance of computer software; monitoring of computer systems for technical purposes; technical support services, namely, troubleshooting of computer hardware and software problems; programming and maintenance of computer software for others; computer consulting concerning software and hardware for telecommunications and call center operations; development and design for others of computer hardware and software solutions for call center operations |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 037 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 17, 2003 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | SER Solutions, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, VA 20166 |
| Party Name | SER Solutions, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, VA 20166 |
| Event Date | Event Description |
| Wednesday, January 16, 2008 | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED |
| Wednesday, January 16, 2008 | ABANDONMENT - NO USE STATEMENT FILED |
| Saturday, March 10, 2007 | EXTENSION 3 GRANTED |
| Wednesday, December 20, 2006 | EXTENSION 3 FILED |
| Friday, December 22, 2006 | PAPER RECEIVED |
| Wednesday, June 21, 2006 | EXTENSION 2 GRANTED |
| Wednesday, June 21, 2006 | EXTENSION 2 FILED |
| Wednesday, June 21, 2006 | TEAS EXTENSION RECEIVED |
| Wednesday, May 10, 2006 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, December 21, 2005 | EXTENSION 1 GRANTED |
| Wednesday, December 21, 2005 | EXTENSION 1 FILED |
| Wednesday, December 21, 2005 | TEAS EXTENSION RECEIVED |
| Tuesday, June 21, 2005 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, March 29, 2005 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 9, 2005 | NOTICE OF PUBLICATION |
| Friday, January 7, 2005 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Friday, January 7, 2005 | ASSIGNED TO LIE |
| Friday, December 17, 2004 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, December 17, 2004 | EXAMINERS AMENDMENT MAILED |
| Thursday, December 16, 2004 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, November 23, 2004 | AMENDMENT FROM APPLICANT ENTERED |
| Monday, November 8, 2004 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, November 8, 2004 | PAPER RECEIVED |
| Tuesday, May 18, 2004 | NON-FINAL ACTION MAILED |
| Tuesday, May 18, 2004 | ASSIGNED TO EXAMINER |
| Monday, November 17, 2003 | NEW APPLICATION ENTERED IN TRAM |