| Goods and Services | Software-as-a-Service (SaaS) featuring computer software for global, multi-entity companies featuring online business process automation software applications that enable cross-country management and the consolidation of business and financial data, regardless of location, currency and language, for use in the fields of: (i) Enterprise Resource Planning (ERP), in the nature of accounting, payroll, on-line bill paying, e-procurement, employee time and billing and expense reporting, financial management, business management, customer support, and office and business productivity, business, finance, purchasing, sales, human resources, manufacturing, sourcing, and information technology infrastructure, supply chain management, and logistics; (ii) Customer Relationship Management (CRM), in the nature of contact management, sales force automation, commission and quota management, marketing, partner relationship management, customer service and support, customer issue and enhancement request management; (iii) Professional Services Automation (PSA), in the nature of sales, planning, execution such that project-based companies or divisions of companies can apply resources, track, deliver and bill for services rendered worldwide; and (iv) Electronic Commerce, in the nature of providing a platform for others that enable the implementing, operating, hosting and maintaining of Electronic Commerce web sites, the conduct of business globally across those Electronic Commerce web sites, namely, sourcing, procurement and fulfillment, and the conduct of business intelligence, namely, reporting, cross-entity business analytics, and decision support; Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) featuring computer software and on-demand applications that enable the implementation, operation, hosting and maintenance of electronic commerce across multi-platform, multi-touch point electronic commerce channels, the conduct of business globally across those channels, namely, sourcing, procurement and fulfillment, and the conduct of business intelligence, namely, reporting, cross-entity business analytics, and decision support, and that customize, and extend the performance and functionality of business applications; Software as a Service (SAAS) services featuring software for human resources management, software for content management, software to allow users to perform electronic business transactions in the field of ecommerce, and software for use by others in business management; Debugging, maintenance and updating of computer software for others; Providing temporary use of non-downloadable software applications, development platforms and development tools that enable software developers to program and build developer software applications that work in conjunction with such non-downloadable software applications and platforms to transfer, share, format, manipulate and integrate data, information and such developer software applications working in conjunction with and between such non-downloadable software applications and platforms and third party services; Software-as-a-Service (SaaS) featuring computer software for accounting services, namely, bookkeeping, invoice processing, billing and reporting of debt collection; Software-as-a-Service (SaaS) featuring computer software for global business management, namely, preparing business reports, expense report processing, purchase order processing, knowledge management, creating business proposals, project management, contact management and form and calendar generation; Software-as-a-Service (SaaS) featuring computer software for global personnel management, namely, time keeping, time sheet processing, attendance tracking and resource management, namely, evaluating the availability of personnel; Computer services, namely, providing temporary use of a non-downloadable software engine for core accounting functions, hosting and maintaining an on-line web site for others to maintain eCommerce application and facilitate electronic business transactions, and implementing network web pages for others; Computer consulting services in the field of design, implementation and use of e-commerce software systems for others; Computer network design for others; Programming and software design; Software design for others; Software design, programming, and maintenance of software; Design of home pages, software and web sites; Design, development and implementation of software; Providing a website featuring technical information relating to computer software; Providing computer software support and technical consulting services, architectural design of software applications, technical support services, troubleshooting in the nature of diagnosing and repairing computer software problems; Technical support services, namely, troubleshooting of ecommerce software problems; and Technical support services in setting up ecommerce stores, namely, troubleshooting the implementation and use of computer e-commerce software systems and the design of homepages and websites |
