| Serial Number | 98077965 |
| Word Mark | SOFTEL |
| Filing Date | Monday, July 10, 2023 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Monday, June 24, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, July 30, 2024 |
| Description of Mark | The mark consists of the stylized word "SOFTEL", the "O" in red consisting of a design in which there are 7 triangle-shaped spikes extending to the right, the remaining letters in blue. |
| Goods and Services | Downloadable computer software applications for the management and provision of customer relationship management; Downloadable computer software applications for the management and provision of customer experience (CX) management; Downloadable computer software applications for the management and provision of unified communications (UC); Downloadable enterprise software featuring technology to analyze and govern application provisioning and use for purposes of optimizing performance, engagement and efficiencies; Downloadable computer software for businesses enabling customer experience management, and employee teaching and learning experience management, used, namely, for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Downloadable computer software for cybersecurity, detecting and mitigating network attacks using artificial intelligence, machine learning and/or deep learning; Downloadable computer software platform for providing users of communication devices and applications with uniform access to communication applications; Downloadable computer software in the field of communication applications to provide users with unified communication capabilities, voice, video data, conferencing, messaging, collaboration |
| Goods and Services | Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks |
| Indication of Colors claimed | The color(s) blue and red is/are claimed as a feature of the mark. |
| Goods and Services | Business consultation in the field of customer relationship management systems for others; business consultation services in the field of enterprise communications software, namely, unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications |
| Goods and Services | Providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; Software as a Service (SaaS) services featuring software in the field of customer experience (CX) management; Platform-as-a-service (PaaS) featuring computer software platforms for enabling customers to communicate with vendors; Platform-as-a-service (PaaS) featuring computer software platforms for enabling unified communications (UC); Software as a Service (SAAS) services featuring business software for enabling customer experience management, and employee teaching and learning experience management, used, namely, for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Cloud computing services featuring software to provide users with unified communication capabilities, voice, video data, conferencing, messaging, collaboration in the field of enterprise communications, namely, unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications; Cloud computing featuring software for providing enterprise communication through multiple IP network channels and delivery services; Consulting services in the field of cloud computing for enterprise communications; Providing temporary use of non-downloadable computer software for measuring, assessing, identifying, detecting, analyzing, preventing, and responding to cybersecurity threats, attacks, risks, and vulnerabilities; providing temporary use of non-downloadable software for artificial intelligence, analytics-based machine learning, and deep learning software, all for the purpose of measuring, detecting, analyzing, preventing and responding to cybersecurity attacks; Software as a Service (SAAS) services featuring unified communications as a service (UCaaS) services, contact center as a service (CCaaS) services, and communications platform as a service (CPaaS) services, namely, featuring cloud computing services in the nature of cloud-based software for call centers and business unified communications for enabling business communications for telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; Communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, August 9, 2023 |
| Primary Code | 038 |
| First Use Anywhere Date | Wednesday, November 30, 1988 |
| First Use In Commerce Date | Monday, November 30, 1992 |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, August 9, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, November 30, 1988 |
| First Use In Commerce Date | Monday, November 30, 1992 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, August 9, 2023 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, November 30, 1988 |
| First Use In Commerce Date | Monday, November 30, 1992 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, August 9, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, November 30, 1988 |
| First Use In Commerce Date | Monday, November 30, 1992 |
| Party Name | Softel Communications Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Montreal H3B4G7 CA |
| Event Date | Event Description |
| Thursday, August 10, 2023 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, March 19, 2024 | ASSIGNED TO EXAMINER |
| Thursday, July 13, 2023 | NEW APPLICATION ENTERED |
| Wednesday, August 9, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, June 19, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, June 19, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, June 19, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, March 28, 2024 | NON-FINAL ACTION WRITTEN |
| Thursday, March 28, 2024 | NON-FINAL ACTION E-MAILED |
| Thursday, March 28, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, June 21, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |