Trademark Overview
On Thursday, December 7, 2023, a trademark application was filed for SMILE.CX with the United States Patent and Trademark Office. The USPTO has given the SMILE.CX trademark a serial number of 98304535. The federal status of this trademark filing is RESPONSE AFTER NON-FINAL ACTION - ENTERED as of Wednesday, October 30, 2024. This trademark is owned by SMILE.CX SRL. The SMILE.CX trademark is filed in the Communication Services, Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, Insurance & Financial Services, Education & Entertainment Services, and Computer & Software Services & Scientific Services categories with the following description:
Vocational training services in the field of customer experience, customer care, and related fields; Arranging and conducting of tutorials; Personal coaching, namely, training services in the field of customer experience, customer care, and related fields; coaching in the field of customer experience, customer care, and related fields; Organisation of, namely, arranging and conducting of training courses and workshops in the field of customer experience, customer care, and related fields for educational and training purposes; organizing conventions in the field of customer experience, customer care, and related fields for commercial and advertising purposes; organizing events and conventions in the field of customer experience, customer care, and related fields for educational and training purposes
Downloadable computer software for real time communication sessions management in the field of customer experience; Downloadable computer software platforms for optimizing human resources allocation in the field of customer experience
Providing online forums for communication in the field of electronic games; Providing Internet chat lines; Providing access to data networks being global computer information networks; Providing access to telecommunication networks featuring a video sharing portal; Providing telecommunication networks and Internet access featuring websites; Providing access to the Internet featuring website portals; Providing access to Internet forums being Internet chat rooms; Communication services over computer networks, namely, transmission of data and documents among users of computers
Credit risk management; providing financial assistance, namely, debt recovery services; credit consultation
Outsourcing services; Management of telephone call centers and contact centers for others; Computerized file management; marketing; Promotional marketing services; Dissemination of advertisements; sales promotion for third parties; sales management services Consultancy regarding business organization and business economic forecasting analysis; organization of exhibitions and communication events for commercial and advertising purposes; organization, namely, planning of business meetings for commercial and advertising purposes; Business management analysis; database management services; Administration, namely, organization, operation, and supervision, of a customer loyalty program that provides a blockchain-backed digital token that can be used to acquire both digital and physical goods from a company store; Human resources consultancy; Business consultancy and advisory services
Computer software design and development; maintenance services for computer software; technical support services, namely, troubleshooting of computer software problems; Consultancy relating to the design and development of computer programs; Providing on-line non-downloadable computer software for real time communication sessions management in the field of customer experience; Providing on-line non-downloadable computer software platforms for optimizing human resources allocation in the field of customer experience