SMILE.CX Trademark

Trademark Overview


On Thursday, December 7, 2023, a trademark application was filed for SMILE.CX with the United States Patent and Trademark Office. The USPTO has given the SMILE.CX trademark a serial number of 98304535. The federal status of this trademark filing is RESPONSE AFTER NON-FINAL ACTION - ENTERED as of Wednesday, October 30, 2024. This trademark is owned by SMILE.CX SRL. The SMILE.CX trademark is filed in the Communication Services, Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, Insurance & Financial Services, Education & Entertainment Services, and Computer & Software Services & Scientific Services categories with the following description:

Vocational training services in the field of customer experience, customer care, and related fields; Arranging and conducting of tutorials; Personal coaching, namely, training services in the field of customer experience, customer care, and related fields; coaching in the field of customer experience, customer care, and related fields; Organisation of, namely, arranging and conducting of training courses and workshops in the field of customer experience, customer care, and related fields for educational and training purposes; organizing conventions in the field of customer experience, customer care, and related fields for commercial and advertising purposes; organizing events and conventions in the field of customer experience, customer care, and related fields for educational and training purposes

Downloadable computer software for real time communication sessions management in the field of customer experience; Downloadable computer software platforms for optimizing human resources allocation in the field of customer experience

Providing online forums for communication in the field of electronic games; Providing Internet chat lines; Providing access to data networks being global computer information networks; Providing access to telecommunication networks featuring a video sharing portal; Providing telecommunication networks and Internet access featuring websites; Providing access to the Internet featuring website portals; Providing access to Internet forums being Internet chat rooms; Communication services over computer networks, namely, transmission of data and documents among users of computers

Credit risk management; providing financial assistance, namely, debt recovery services; credit consultation

Outsourcing services; Management of telephone call centers and contact centers for others; Computerized file management; marketing; Promotional marketing services; Dissemination of advertisements; sales promotion for third parties; sales management services Consultancy regarding business organization and business economic forecasting analysis; organization of exhibitions and communication events for commercial and advertising purposes; organization, namely, planning of business meetings for commercial and advertising purposes; Business management analysis; database management services; Administration, namely, organization, operation, and supervision, of a customer loyalty program that provides a blockchain-backed digital token that can be used to acquire both digital and physical goods from a company store; Human resources consultancy; Business consultancy and advisory services

Computer software design and development; maintenance services for computer software; technical support services, namely, troubleshooting of computer software problems; Consultancy relating to the design and development of computer programs; Providing on-line non-downloadable computer software for real time communication sessions management in the field of customer experience; Providing on-line non-downloadable computer software platforms for optimizing human resources allocation in the field of customer experience
smile.cx

General Information


Serial Number98304535
Word MarkSMILE.CX
Filing DateThursday, December 7, 2023
Status661 - RESPONSE AFTER NON-FINAL ACTION - ENTERED
Status DateWednesday, October 30, 2024
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesVocational training services in the field of customer experience, customer care, and related fields; Arranging and conducting of tutorials; Personal coaching, namely, training services in the field of customer experience, customer care, and related fields; coaching in the field of customer experience, customer care, and related fields; Organisation of, namely, arranging and conducting of training courses and workshops in the field of customer experience, customer care, and related fields for educational and training purposes; organizing conventions in the field of customer experience, customer care, and related fields for commercial and advertising purposes; organizing events and conventions in the field of customer experience, customer care, and related fields for educational and training purposes
Goods and ServicesDownloadable computer software for real time communication sessions management in the field of customer experience; Downloadable computer software platforms for optimizing human resources allocation in the field of customer experience
Goods and ServicesProviding online forums for communication in the field of electronic games; Providing Internet chat lines; Providing access to data networks being global computer information networks; Providing access to telecommunication networks featuring a video sharing portal; Providing telecommunication networks and Internet access featuring websites; Providing access to the Internet featuring website portals; Providing access to Internet forums being Internet chat rooms; Communication services over computer networks, namely, transmission of data and documents among users of computers
Pseudo MarkSMILE CX
Goods and ServicesCredit risk management; providing financial assistance, namely, debt recovery services; credit consultation
Goods and ServicesOutsourcing services; Management of telephone call centers and contact centers for others; Computerized file management; marketing; Promotional marketing services; Dissemination of advertisements; sales promotion for third parties; sales management services Consultancy regarding business organization and business economic forecasting analysis; organization of exhibitions and communication events for commercial and advertising purposes; organization, namely, planning of business meetings for commercial and advertising purposes; Business management analysis; database management services; Administration, namely, organization, operation, and supervision, of a customer loyalty program that provides a blockchain-backed digital token that can be used to acquire both digital and physical goods from a company store; Human resources consultancy; Business consultancy and advisory services
Goods and ServicesComputer software design and development; maintenance services for computer software; technical support services, namely, troubleshooting of computer software problems; Consultancy relating to the design and development of computer programs; Providing on-line non-downloadable computer software for real time communication sessions management in the field of customer experience; Providing on-line non-downloadable computer software platforms for optimizing human resources allocation in the field of customer experience

Classification Information


International Class038 - Services allowing people to communicate with another by a sensory means.
US Class Codes100, 101, 104
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code038
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class036 - Insurance; financial affairs; monetary affairs; real estate affairs.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code036
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class041 - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes100, 101, 107
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code041
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, December 7, 2023
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameSMILE.CX SRL
Party Type10 - Original Applicant
Legal Entity Type99 - Other
AddressMilano 20127
IT

Trademark Events


Event DateEvent Description
Friday, December 8, 2023NEW APPLICATION ENTERED
Wednesday, March 6, 2024NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Monday, July 8, 2024ASSIGNED TO EXAMINER
Friday, August 2, 2024NON-FINAL ACTION E-MAILED
Tuesday, October 29, 2024CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, October 29, 2024TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, October 30, 2024TEAS/EMAIL CORRESPONDENCE ENTERED
Friday, August 2, 2024NON-FINAL ACTION WRITTEN
Friday, August 2, 2024NOTIFICATION OF NON-FINAL ACTION E-MAILED