SMILEBACK Trademark

Trademark Overview

On Monday, December 12, 2016, a trademark application was filed for SMILEBACK with the United States Patent and Trademark Office. The USPTO has given the SMILEBACK trademark a serial number of 87265773. The federal status of this trademark filing is REGISTERED as of Tuesday, January 1, 2019. This trademark is owned by Nex.to, LLC. The SMILEBACK trademark is filed in the Computer & Software Services & Scientific Services category with the following description:

Software as a Service featuring software for use in collecting, analyzing, and reporting real-time customer feedback; online non-downloadable software for use in presenting customer satisfaction metrics and identifying key metrics that demonstrate outstanding employee interaction with customers or clients
smileback

General Information

Serial Number87265773
Word MarkSMILEBACK
Filing DateMonday, December 12, 2016
Status700 - REGISTERED
Status DateTuesday, January 1, 2019
Registration Number5640234
Registration DateTuesday, January 1, 2019
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, October 16, 2018

Trademark Statements

Pseudo MarkSMILE BACK
Goods and ServicesSoftware as a Service featuring software for use in collecting, analyzing, and reporting real-time customer feedback; online non-downloadable software for use in presenting customer satisfaction metrics and identifying key metrics that demonstrate outstanding employee interaction with customers or clients

Classification Information

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, February 8, 2018
Primary Code042
First Use Anywhere DateSunday, October 30, 2016
First Use In Commerce DateSunday, October 30, 2016

Trademark Owner History

Party NameCONNECTWISE, LLC
Party Type32 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressTAMPA, FL 33634
Party NameSMILEBACK, LLC
Party Type31 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressWILMINGTON, DE 19801
Party NameSMILEBACK, LLC
Party Type30 - Original Registrant
Legal Entity Type16 - Limited Liability Company
AddressWilmington, DE 198012230
Party NameSMILEBACK, LLC
Party Type20 - Owner at Publication
Legal Entity Type16 - Limited Liability Company
AddressSEATTLE, WA 98119
Party NameSMILEBACK, LLC
Party Type11 - New Owner Before Publication
Legal Entity Type16 - Limited Liability Company
AddressSEATTLE, WA 98119
Party NameNex.to, LLC
Party Type10 - Original Applicant
Legal Entity Type16 - Limited Liability Company
AddressSeattle, WA 98119

Trademark Events

Event DateEvent Description
Tuesday, March 14, 2017ASSIGNED TO EXAMINER
Thursday, December 15, 2016NEW APPLICATION ENTERED
Friday, December 16, 2016NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Saturday, December 17, 2016NOTICE OF PSEUDO MARK E-MAILED
Monday, March 20, 2017NON-FINAL ACTION WRITTEN
Monday, March 20, 2017NON-FINAL ACTION E-MAILED
Monday, March 20, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, May 10, 2017AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Monday, August 7, 2017NON-FINAL ACTION WRITTEN
Monday, August 7, 2017NON-FINAL ACTION E-MAILED
Monday, August 7, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Monday, January 29, 2018TEAS RESPONSE TO OFFICE ACTION RECEIVED
Thursday, February 8, 2018ASSIGNED TO LIE
Thursday, February 8, 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, February 8, 2018TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, February 27, 2018SUSPENSION LETTER WRITTEN
Tuesday, February 27, 2018LETTER OF SUSPENSION E-MAILED
Tuesday, February 27, 2018NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
Saturday, August 18, 2018TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED
Wednesday, September 26, 2018NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Thursday, August 23, 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, August 23, 2018TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, September 13, 2018APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, October 16, 2018PUBLISHED FOR OPPOSITION
Tuesday, October 16, 2018OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, January 1, 2019REGISTERED-PRINCIPAL REGISTER
Wednesday, January 23, 2019TEAS CHANGE OF OWNER ADDRESS RECEIVED
Wednesday, January 23, 2019APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, April 3, 2019AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Tuesday, January 28, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, January 28, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, June 6, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, May 18, 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Monday, June 6, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, June 6, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, February 21, 2023TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, February 21, 2023ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, February 21, 2023TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, January 1, 2024COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Monday, May 6, 2024ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, May 6, 2024APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Monday, May 6, 2024TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, May 6, 2024TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, May 6, 2024TEAS CHANGE OF OWNER ADDRESS RECEIVED

Related Keywords

smileback software customer metrics identifying demonstrate satisfaction outstanding clients customers interaction