| Serial Number | 87861096 |
| Word Mark | SMG360 |
| Filing Date | Tuesday, April 3, 2018 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, November 26, 2019 |
| Registration Number | 5921746 |
| Registration Date | Tuesday, November 26, 2019 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 28, 2018 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Software as a service (SAAS) services featuring software for conducting and analyzing consumer satisfaction, employee satisfaction, customer experience, and employee experience surveys; Software as a service (SAAS) services featuring software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; Software as a service (SAAS) services featuring software for use in database management in consumer satisfaction and employee satisfaction surveys; Software as a service (SAAS) services featuring software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Software as a service (SAAS) services featuring software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries |
| Description of Mark | The mark consists of the phrase "SMG360" in a stylized font, where the zero is comprised of an arrow design. |
| Pseudo Mark | SERVICE MANAGEMENT GROUP THREE HUNDRED SIXTY |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, April 11, 2018 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, February 28, 2017 |
| First Use In Commerce Date | Tuesday, February 28, 2017 |
| Party Name | SERVICE MANAGEMENT GROUP, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | KANSAS CITY, MO 64111 |
| Party Name | SERVICE MANAGEMENT GROUP, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | KANSAS CITY, MO 64108 |
| Party Name | SERVICE MANAGEMENT GROUP, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | KANSAS CITY, MO 64108 |
| Event Date | Event Description |
| Friday, April 6, 2018 | NEW APPLICATION ENTERED |
| Wednesday, April 11, 2018 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, April 12, 2018 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Friday, July 20, 2018 | ASSIGNED TO EXAMINER |
| Saturday, July 21, 2018 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, August 8, 2018 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 28, 2018 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 28, 2018 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, October 23, 2018 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Friday, April 19, 2019 | SOU TEAS EXTENSION RECEIVED |
| Friday, April 19, 2019 | TEAS REQUEST TO DIVIDE RECEIVED |
| Thursday, May 9, 2019 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Friday, April 19, 2019 | DIVISIONAL REQUEST RECEIVED |
| Monday, May 13, 2019 | DIVISIONAL PROCESSING COMPLETE |
| Friday, April 19, 2019 | SOU EXTENSION 1 FILED |
| Monday, May 13, 2019 | SOU EXTENSION 1 GRANTED |
| Tuesday, May 14, 2019 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, May 14, 2019 | CORRECTED NOA E-MAILED |
| Friday, July 5, 2019 | ASSIGNED TO EXAMINER |
| Wednesday, October 16, 2019 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, October 16, 2019 | USE AMENDMENT FILED |
| Monday, October 21, 2019 | STATEMENT OF USE PROCESSING COMPLETE |
| Wednesday, October 23, 2019 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, October 24, 2019 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, November 26, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, November 26, 2024 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, June 2, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, June 2, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, June 2, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, June 2, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, June 2, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, November 13, 2025 | TEAS SECTION 8 & 15 RECEIVED |