| Serial Number | 86956550 |
| Word Mark | SMG |
| Filing Date | Tuesday, March 29, 2016 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Wednesday, November 15, 2023 |
| Registration Number | 5206062 |
| Registration Date | Tuesday, May 16, 2017 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 2, 2016 |
| Description of Mark | The mark consists of the letters "smg" within a circular arrow all upon a square with rounded corners. |
| Goods and Services | Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries |
| Pseudo Mark | SERVICE MANAGEMENT GROUP |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, April 1, 2016 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, February 28, 2017 |
| First Use In Commerce Date | Tuesday, February 28, 2017 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, April 1, 2016 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, February 28, 2017 |
| First Use In Commerce Date | Tuesday, February 28, 2017 |
| Party Name | SERVICE MANAGEMENT GROUP, LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | KANSAS CITY, MO 64111 |
| Party Name | Service Management Group, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Kansas City, MO 64108 |
| Party Name | Service Management Group, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Kansas City, MO 64108 |
| Party Name | Service Management Group, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Kansas City, MO 64108 |
| Event Date | Event Description |
| Friday, April 1, 2016 | NEW APPLICATION ENTERED |
| Friday, April 1, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, April 2, 2016 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Thursday, June 23, 2016 | ASSIGNED TO EXAMINER |
| Thursday, June 23, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 13, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 2, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 2, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, September 27, 2016 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Friday, March 24, 2017 | TEAS STATEMENT OF USE RECEIVED |
| Friday, March 24, 2017 | USE AMENDMENT FILED |
| Wednesday, April 5, 2017 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Saturday, April 8, 2017 | STATEMENT OF USE PROCESSING COMPLETE |
| Monday, April 10, 2017 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, April 11, 2017 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, May 16, 2017 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, January 31, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, November 8, 2018 | NOTICE OF SUIT |
| Monday, May 16, 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, May 15, 2023 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, November 13, 2023 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, November 15, 2023 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Wednesday, November 15, 2023 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, June 2, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, June 2, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, June 2, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, June 2, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, June 2, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |