
| Serial Number | 98693543 |
| Word Mark | SMARTWX |
| Filing Date | Monday, August 12, 2024 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Wednesday, June 18, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Scientific and technological services, namely, scientific research and design services in the field of utility workforce efficiency, grid reliability, and operational safety built on artificial intelligence (AI) algorithms; Industrial analysis, industrial research and industrial design services in the field of utility workforce efficiency, grid reliability, and operational safety built on artificial intelligence (AI) algorithms; Providing temporary use of non-downloadable software platforms for analyzing financial data and generating reports in the field of utility workforce efficiency, grid reliability, operational safety, resource allocation, field conditions, and asset health to improve decision making process and optimize resource deployment |
| Goods and Services | Telecommunications services, namely, telecommunications gateway services; Transmission of messages by electronic means; digital network telecommunications services; data transmission and reception services via telecommunication means; transmission of digital files; teleconferencing and videoconferencing services; telecommunications services, namely, providing access to the website on the Internet offering work group collaboration and document creation and management services; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile telephone communication services supporting seamless multichannel connectivity for field workers across text, IVR, email, push, and chatbot, operable in both online and offline modes with automatic data synchronization to ensure uninterrupted connectivity; Transmission of information through video communication systems services; Data communication by electronic mail services; Communication services, namely, electronic data transmission of field crew location, estimated time of arrival, and service details by the Internet, enabling customers to track assigned field worker's location and access service information in real time by the Internet; Satellite communications services; Telephone communications services; Providing access to the Internet, namely, Internet platforms; Provision of access to the Internet, namely, providing access to Internet platforms and portals that provide secure, real-time field team collaboration and operational updates through discussion topics, thread monitoring, status tracking, and centralized oversight via Internet platforms and Internet portals ; Providing access to the Internet platforms, namely, electronic information, communications, and transaction platforms; Providing access to the Internet platforms, namely, platforms on the Internet and mobile Internet; Chat room services for social networking; Providing internet chat rooms; Providing voice chat services; Communication services, namely, providing electronic transmissions of messages via chat lines on the internet, chatrooms and Internet forums among users of computers; Online chatroom services for social networking; Virtual chatrooms established via text messaging; Communication services, namely, electronic communication by means of chatrooms, chat lines on the Internet and Internet forums; Communication services, namely, electronic transmission of utility bills to designated recipients for others |
| Goods and Services | Downloadable workforce management software; Downloadable scheduling software; Downloadable computer application software for field workforce management, accessible via secure web portal, native mobile application, or tablet; Downloadable computer software platforms for enabling role-based access to digital work orders, asset history, service instructions, and geospatial visualization; Downloadable computer software platforms for supporting seamless coordination between utility field teams and back-office through dashboards and real-time updates; Downloadable computer software platforms for use as a digital telephone; Downloadable computer software platforms featuring an AI-powered chatbot for guiding utility technicians in the field with step-by-step support, service data, and contextual responses; Downloadable chatbot software for guiding utility technicians in the field with step-by-step support, service data, and contextual responses; Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for providing business management information; Downloadable billing software; Communication hubs; Downloadable communication software for real-time communication via in-app alerts, push notifications, SMS, email, IVR, chatbot, and SOS alerts to ensure operational continuity and emergency readiness; Communications computers; Downloadable computer software using artificial intelligence for use in vehicles; Downloadable computer software platforms for social networking; Downloadable computer software for generating electronic reports; Downloadable computer software for use in vehicle dashboards; Downloadable computer software using artificial intelligence for use in machine learning; Downloadable computer software for use in remote meter reading |
| Goods and Services | Financial services, namely, financial expense management services that enable utilities to track, manage, and approve operational expenses through comprehensive dashboards showing Expense Title, Expense Type, Amount, Duration (From Date - To Date), Submission Date, Employee Name, and Status, and allow status updates and remarks as needed; Monetary exchange operations, namely, expense approval and settlement consultation services for utilities, by way of providing insights into expense lifecycle stages ("In Process," "To Be Settled," "Settled," "Approved") and process optimization services; Banking services |
| Goods and Services | Educational services, namely, conducting classes, seminars and workshops in the field of utility field operations training through on-the-job learning modules embedded in operational workflows, enabling field technicians and utility teams to access curated knowledge libraries, step-by-step guides, embedded videos, job aids, and task-specific resources; Providing of training in the field of remote utility workforce education through mobile and web interfaces accessible offline, featuring AI-powered content suggestions, bookmarks, personal notes, and collaborative file sharing for peer-to-peer knowledge exchange and real-time problem solving; Workshops in the field of utility field technician skill development for training purposes, enabling field teams to upload insights and feedback to build a continuously evolving knowledge base for training purposes; Conducting courses, seminars and workshops in the field of utility training programs, with administrators managing content repositories, pushing targeted training content, and tracking learning engagement through actionable reports and performance dashboards; Conducting distance learning instruction in the field of utility workforce education via intuitive mobile and web interfaces accessible offline; Providing online training courses in the field of utility field workforce training featuring diverse media formats and advanced search capabilities for rapid retrieval of relevant material during field tasks or troubleshooting |
| Goods and Services | Business management, organization advice and administration services; Providing office functions; Preparing business reports; Preparation of market analysis reports; Preparation of marketing reports; Expert evaluations and reports relating to business matters; Business assistance services, namely, preparation and compilation of business and commercial reports and information for others; Monitoring consumer credit reports and providing an alert as to any changes therein for business purposes; Utility meter reading for billing purposes; Inventory control; Inventory management, Customer relationship management; Billing; Billing services; Business consultancy in the field of billing for business purposes; Consultancy relating to billing for business purposes; Billing services in the field of energy; Business management consulting; Business management; Business management assistance; Commercial management; Business management advice; Data processing services, namely, data management; Computer file management; Business management consultation; Business administration services, namely, personnel management assistance; Preparing business reports, namely, preparation of technological reports in the field of utility service metrics, resource allocation, field conditions, and asset health, generated via artificial intelligence (AI) driven analytics to improve decision making and optimize resource deployment |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| Party Name | Smart Energy Systems Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Irvine, CA 92618 |
| Event Date | Event Description |
| Monday, August 12, 2024 | NEW APPLICATION ENTERED |
| Thursday, January 16, 2025 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Thursday, January 16, 2025 | TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED |
| Thursday, January 16, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, February 13, 2025 | ASSIGNED TO EXAMINER |
| Friday, February 21, 2025 | NON-FINAL ACTION WRITTEN |
| Friday, February 21, 2025 | NON-FINAL ACTION E-MAILED |
| Friday, February 21, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, May 21, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, May 21, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, May 21, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, June 18, 2025 | FINAL REFUSAL WRITTEN |
| Wednesday, June 18, 2025 | FINAL REFUSAL E-MAILED |
| Wednesday, June 18, 2025 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Monday, September 15, 2025 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Monday, September 15, 2025 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Monday, September 15, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, September 15, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, September 15, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, December 16, 2025 | TEAS REQUEST TO DIVIDE RECEIVED |
| Tuesday, December 16, 2025 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Tuesday, December 16, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, December 16, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |