| Serial Number | 98693543 |
| Word Mark | SMARTWX |
| Filing Date | Monday, August 12, 2024 |
| Status | 661 - RESPONSE AFTER NON-FINAL ACTION - ENTERED |
| Status Date | Wednesday, May 21, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Educational services, namely, conducting classes, seminars and workshops in the field of utility field operations training through on-the-job learning modules embedded in operational workflows, enabling field technicians and utility teams to access curated knowledge libraries, step-by-step guides, embedded videos, job aids, and task-specific resources; Providing of training in the field of remote utility workforce education through mobile and web interfaces accessible offline, featuring AI-powered content suggestions, bookmarks, personal notes, and collaborative file sharing for peer-to-peer knowledge exchange and real-time problem solving; Workshops in the field of field technician skill development for training purposes, enabling field teams to upload insights and feedback to build a continuously evolving knowledge base for training purposes; Conducting courses, seminars and workshops in the field of utility training programs, with administrators managing content repositories, pushing targeted training content, and tracking learning engagement through actionable reports and performance dashboards; Conducting distance learning instruction in the field of utility workforce education via intuitive mobile and web interfaces accessible offline; Providing online training courses in the field of field workforce training featuring diverse media formats and advanced search capabilities for rapid retrieval of relevant material during field tasks or troubleshooting; Educational services, namely, conducting classes, seminars and workshops in the field of utility field operations training through on-the-job learning modules embedded in operational workflows, enabling field technicians and utility teams to access curated knowledge libraries, step-by-step guides, embedded videos, job aids, and task-specific resources; Providing of training in the field of remote utility workforce education through mobile and web interfaces accessible offline, featuring AI-powered content suggestions, bookmarks, personal notes, and collaborative file sharing for peer-to-peer knowledge exchange and real-time problem solving; Workshops in the field of field technician skill development for training purposes, enabling field teams to upload insights and feedback to build a continuously evolving knowledge base; Conducting courses, seminars and workshops in the field of utility training programs, with administrators managing content repositories, pushing targeted training content, and tracking learning engagement through actionable reports and performance dashboards; Conducting distance learning instruction in the field of remote utility workforce education via intuitive mobile and web interfaces accessible offline, supporting diverse media formats and advanced search capabilities; Providing online training courses in the field of remote utility workforce education featuring diverse media formats, AI-powered content suggestions, bookmarks, personal notes, collaborative file sharing, and advanced search capabilities for rapid retrieval of relevant material during field tasks or troubleshooting |
| Goods and Services | Downloadable workforce management software; Downloadable scheduling software; Downloadable computer application software for field workforce management, accessible via secure web portal, native mobile app, or tablet. The platform functions in both online and offline modes, with automatic sync upon reconnection to ensure continuity of field operations. Offered as a SaaS-based utility platform, SmartWX is tailored to energy, water, gas, and telecom organizations to streamline field and back-office coordination; Downloadable computer software platforms for enabling role-based access to digital work orders, asset history, service instructions, and geospatial visualization; Downloadable computer software platforms for supporting seamless coordination between field teams and back-office through dashboards and real-time updates; Downloadable computer software platforms for use as a digital telephone; Downloadable computer software platforms for offering an AI-powered chatbot for guiding technicians in the field with step-by-step support, service data, and contextual responses; Downloadable chatbot software for guiding technicians in the field with step-by-step support, service data, and contextual responses; Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for providing business management information; Downloadable billing software; Communication hubs; Downloadable communication software for real-time communication via in-app alerts, push notifications, SMS, email, IVR, chatbot, and SOS alerts to ensure operational continuity and emergency readiness; Communications computers; Downloadable computer software using artificial intelligence for use in vehicles; Downloadable computer software platforms for social networking; Downloadable computer software for generating electronic reports; Downloadable computer software for use in vehicle dashboards; Downloadable computer software using artificial intelligence for use in machine learning; Downloadable computer software for use in remote meter reading; Downloadable software for inventory management; Downloadable inventory management computer programs |
| Goods and Services | Telecommunications services, namely, telecommunications gateway services; Transmission of messages by electronic means; digital network telecommunications services; data transmission and reception services via telecommunication means; transmission of digital files; teleconferencing and videoconferencing services; telecommunications services, namely, providing access to the website offering work group collaboration and document creation and management services; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile communication supporting seamless multichannel connectivity for field workers across text, IVR, email, push, WhatsApp and chatbot, operable in both online and offline modes with automatic data synchronization to ensure uninterrupted connectivity; Transmission of information through video communication systems services; Data communication by electronic mail services; Communication services, namely, transmission of field crew location, estimated time of arrival, and service details by the Internet, enabling customers to track assigned field worker's location and access service information in real time by the Internet; Satellite communications services; Telephone communications services; Providing access to the Internet, namely, Internet platforms; Provision of access to the Internet, namely, Internet platforms; Telecommunication services, namely, providing secure, real-time field team collaboration and operational updates via Internet platforms and portals through Smart Collaboration discussion topics, thread monitoring, status tracking, and centralized oversight via Internet platforms and Internet portals; Providing access to the Internet, namely, electronic information, communications, and transaction platforms; Providing access to the Internet, namely, platforms on the Internet and mobile Internet; Chat room services for social networking; Providing internet chat rooms; Providing voice chat services; Communication services, namely, electronic transmissions of messages via chat lines on the internet, chatrooms and Internet forums among users of computers; Online chatroom services for social networking; Virtual chatrooms established via text messaging; Communication services, namely, electronic communication by means of chatrooms, chat lines on the Internet and Internet forums.Telecommunications services, namely, telecommunications gateway services; Transmission of messages by electronic means; digital network telecommunications services; data transmission and reception services via telecommunication means; transmission of digital files; teleconferencing and videoconferencing services; telecommunications services, namely, providing access to the website offering work group collaboration and document creation and management services; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Mobile communication supporting seamless multichannel connectivity for field workers across text, IVR, email, push, WhatsApp and chatbot, operable in both online and offline modes with automatic data synchronization to ensure uninterrupted connectivity; Transmission of information through video communication systems services; Data communication by electronic mail services; Communication services, namely, transmission of field crew location, estimated time of arrival, and service details by the Internet, enabling customers to track assigned field worker's location and access service information in real time by the Internet; Satellite communications services; Telephone communications services; Providing access to the Internet, namely, Internet platforms; Provision of access to the Internet, namely, Internet platforms; Telecommunication services, namely, providing secure, real-time field team collaboration and operational updates via Internet platforms and portals through Smart Collaboration discussion topics, thread monitoring, status tracking, and centralized oversight via Internet platforms and Internet portals; Providing access to the Internet, namely, electronic information, communications, and transaction platforms; Providing access to the Internet, namely, platforms on the Internet and mobile Internet; Chat room services for social networking; Providing internet chat rooms; Providing voice chat services; Communication services, namely, electronic transmissions of messages via chat lines on the internet, chatrooms and Internet forums among users of computers; Online chatroom services for social networking; Virtual chatrooms established via text messaging; Communication services, namely, electronic communication by means of chatrooms, chat lines on the Internet and Internet forums |
| Goods and Services | Financial expense management services that enable utilities to track, manage, and approve operational expenses through comprehensive dashboards showing Expense Title, Expense Type, Amount, Duration (From Date - To Date), Submission Date, Employee Name, and Status, and allow status updates and remarks as needed; Monetary expense approval and settlement consultation services for utilities, providing insights into expense lifecycle stages ("In Process," "To Be Settled," "Settled," "Approved") and process optimization services; Banking services. |
| Goods and Services | Business management, organization advice and administration; Providing office functions; Preparing business reports; Preparation of market analysis reports; Preparation of marketing reports; Expert evaluations and reports relating to business matters; Preparation and compilation of business and commercial reports and information for others; Monitoring consumer credit reports and providing an alert as to any changes therein for business purposes; Utility meter reading for billing purposes; Inventory control; Inventory management, Customer relationship management; Billing; Billing services; Billing consultancy for business purposes; Consultancy relating to billing for business purposes; Billing services in the field of energy; Business administration services, namely, bill communication services; Business management consulting; Business management; Business management assistance; Commercial management; Business management advice; Data processing services, namely, data management; Computer file management; Business management consultation; Personnel management assistance |
| Goods and Services | Scientific and technological services, namely, scientific research and design services in the field of utility workforce efficiency, grid reliability, and operational safety built on AI algorithms; Industrial analysis, industrial research and industrial design services in the field of utility workforce efficiency, grid reliability, and operational safety built on AI algorithms; Preparation of technological reports in the field of utility service metrics, resource allocation, field conditions, and asset health, generated via AI-driven analytics to improve decision-making and optimize resource deployment; Providing temporary use of non-downloadable software for analyzing financial data and generating reports; Scientific and technological services, namely, scientific research and design services in the field of utility workforce efficiency, grid reliability, and operational safety built on AI algorithms; Industrial analysis, industrial research and industrial design services in the field of utility workforce efficiency, grid reliability, and operational safety built on AI algorithms; Preparation of technological reports in the field of utility service metrics, resource allocation, field conditions, and asset health, generated via AI-driven analytics to improve decision-making and optimize resource deployment; Providing temporary use of non-downloadable software for analyzing financial data and generating reports |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 12, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, September 25, 2012 |
| First Use In Commerce Date | Tuesday, September 25, 2012 |
| Party Name | Smart Energy Systems Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Irvine, CA 92618 |
| Event Date | Event Description |
| Monday, August 12, 2024 | NEW APPLICATION ENTERED |
| Thursday, January 16, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, February 13, 2025 | ASSIGNED TO EXAMINER |
| Friday, February 21, 2025 | NON-FINAL ACTION WRITTEN |
| Thursday, January 16, 2025 | TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED |
| Thursday, January 16, 2025 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Friday, February 21, 2025 | NON-FINAL ACTION E-MAILED |
| Friday, February 21, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, May 21, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, May 21, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, May 21, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |