| Serial Number | 86290374 |
| Word Mark | SMARTSERVICE |
| Filing Date | Friday, May 23, 2014 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, March 11, 2022 |
| Registration Number | 4800722 |
| Registration Date | Tuesday, August 25, 2015 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, November 4, 2014 |
| Pseudo Mark | SMART SERVICE |
| Goods and Services | Computer consultation services, namely, providing technological consultation in the field of knowledge management to assist computer and web based help-desk and call-center service and support organizations in improving the services they provide to their customers and providing consultation about the quantitative and qualitative benefits of using support technology and services to improve the effectiveness and efficiency of a support organization; providing computer technology information via a web site; development of computer programs for knowledge-based computer systems and customer support call centers; computer consultation services in the fields of customer call-centers, knowledge content management, knowledge as a service, self-service troubleshooting and knowledgebase development |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, March 11, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, September 30, 2014 |
| First Use In Commerce Date | Tuesday, September 30, 2014 |
| Party Name | UPLAND SOFTWARE, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | AUSTIN, TX 78701 |
| Party Name | RIGHTANSWERS, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Austin, TX 78701 |
| Party Name | RIGHTANSWERS, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Edison, NJ 08837 |
| Party Name | RIGHTANSWERS, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Edison, NJ 08837 |
| Event Date | Event Description |
| Friday, March 11, 2022 | CANCELLED SEC. 8 (6-YR) |
| Wednesday, February 3, 2021 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, August 25, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Thursday, May 4, 2017 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, May 4, 2017 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, May 4, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, May 4, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, August 25, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 21, 2015 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Saturday, July 18, 2015 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, July 14, 2015 | STATEMENT OF USE PROCESSING COMPLETE |
| Friday, June 12, 2015 | USE AMENDMENT FILED |
| Monday, July 13, 2015 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Friday, June 12, 2015 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, December 30, 2014 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, November 4, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 4, 2014 | PUBLISHED FOR OPPOSITION |
| Wednesday, October 15, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, September 30, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, September 30, 2014 | ASSIGNED TO LIE |
| Tuesday, September 16, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, September 15, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, September 15, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, September 15, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, September 5, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, September 5, 2014 | NON-FINAL ACTION E-MAILED |
| Friday, September 5, 2014 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 3, 2014 | ASSIGNED TO EXAMINER |
| Friday, June 6, 2014 | NOTICE OF PSEUDO MARK E-MAILED |
| Thursday, June 5, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Tuesday, May 27, 2014 | NEW APPLICATION ENTERED IN TRAM |