SMARTMARK Trademark

Trademark Overview

On Thursday, March 20, 2008, a trademark application was filed for SMARTMARK with the United States Patent and Trademark Office. The USPTO has given the SMARTMARK trademark a serial number of 77427687. The federal status of this trademark filing is ABANDONED - NO STATEMENT OF USE FILED as of Monday, June 20, 2011. This trademark is owned by Customer Operations Performance Center Inc.. The SMARTMARK trademark is filed in the Advertising, Business and Retail Services category with the following description:

Business auditing and assessment provided online and on a subscription basis with respect to benchmark review of quality metrics, namely, enhancing customer satisfaction, product and service quality, support process performance, employee attrition and absenteeism, efficiency, supplier performance, measurement methods, data security, productivity and implementing strategic plans and management projects for customer service providers in the nature of customer service centers, call centers, fulfillment organizations, collection agencies and other customer service provider organizations
smartmark

General Information

Serial Number77427687
Word MarkSMARTMARK
Filing DateThursday, March 20, 2008
Status606 - ABANDONED - NO STATEMENT OF USE FILED
Status DateMonday, June 20, 2011
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, August 26, 2008

Trademark Statements

Goods and ServicesBusiness auditing and assessment provided online and on a subscription basis with respect to benchmark review of quality metrics, namely, enhancing customer satisfaction, product and service quality, support process performance, employee attrition and absenteeism, efficiency, supplier performance, measurement methods, data security, productivity and implementing strategic plans and management projects for customer service providers in the nature of customer service centers, call centers, fulfillment organizations, collection agencies and other customer service provider organizations
Pseudo MarkSMART MARK

Classification Information

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateTuesday, March 25, 2008
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History

Party NameCustomer Operations Performance Center Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressAustin, TX 78703
Party NameCustomer Operations Performance Center Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressAustin, TX 78703

Trademark Events

Event DateEvent Description
Tuesday, November 22, 2011TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, June 20, 2011ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED
Monday, June 20, 2011ABANDONMENT - NO USE STATEMENT FILED
Tuesday, November 23, 2010NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Monday, November 22, 2010EXTENSION 4 GRANTED
Thursday, November 18, 2010EXTENSION 4 FILED
Thursday, November 18, 2010TEAS EXTENSION RECEIVED
Saturday, May 22, 2010NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Friday, May 21, 2010EXTENSION 3 GRANTED
Tuesday, May 18, 2010EXTENSION 3 FILED
Tuesday, May 18, 2010TEAS EXTENSION RECEIVED
Tuesday, January 12, 2010EXTENSION 2 GRANTED
Wednesday, November 18, 2009EXTENSION 2 FILED
Monday, January 11, 2010CASE ASSIGNED TO INTENT TO USE PARALEGAL
Wednesday, November 18, 2009TEAS EXTENSION RECEIVED
Wednesday, May 13, 2009EXTENSION 1 GRANTED
Wednesday, May 13, 2009EXTENSION 1 FILED
Wednesday, May 13, 2009TEAS EXTENSION RECEIVED
Tuesday, November 18, 2008NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, August 26, 2008PUBLISHED FOR OPPOSITION
Wednesday, August 6, 2008NOTICE OF PUBLICATION
Wednesday, July 23, 2008LAW OFFICE PUBLICATION REVIEW COMPLETED
Wednesday, July 23, 2008ASSIGNED TO LIE
Wednesday, July 23, 2008APPROVED FOR PUB - PRINCIPAL REGISTER
Thursday, July 3, 2008TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, July 3, 2008CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, July 3, 2008TEAS RESPONSE TO OFFICE ACTION RECEIVED
Friday, June 27, 2008NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, June 27, 2008NON-FINAL ACTION E-MAILED
Friday, June 27, 2008NON-FINAL ACTION WRITTEN
Wednesday, June 25, 2008ASSIGNED TO EXAMINER
Wednesday, March 26, 2008NOTICE OF PSEUDO MARK MAILED
Tuesday, March 25, 2008NEW APPLICATION ENTERED IN TRAM

Related Keywords

smartmark customer service centers quality organizations performance measurement strategic plans methods